Investing in Excellence: Our Dedicated Technicians

3/18/2024 (Permalink)

SERVPRO extracting water from Commercial Building

At the heart of any successful enterprise lies its people. For us, our greatest asset isn't just the state-of-the-art equipment we utilize or the innovative techniques we employ—it's the dedicated technicians who bring our services to life. Here, we take immense pride in our team of IICRC certified technicians, individuals who undergo extensive initial training and engage in continuous education throughout the year.

Why Training Matters

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) sets the gold standard for professionals in our industry. Our commitment to employing IICRC certified technicians isn't just about meeting industry regulations; it's about ensuring that our team possesses the highest level of expertise and skill.

Initial training serves as the foundation upon which our technicians build their careers. Rigorous courses cover a breadth of topics, from the latest cleaning techniques to safety protocols and customer service excellence. Through hands-on instruction and theoretical learning, our technicians gain the knowledge and confidence necessary to tackle any challenge they may encounter on the job.

However, our dedication doesn't stop there. Recognizing that our industry is constantly evolving, we prioritize ongoing education for our technicians. Through regular seminars, workshops, and online courses, we ensure that our team remains at the forefront of advancements in cleaning and restoration technology. This commitment not only enhances our technicians' individual capabilities but also translates to superior service for our clients.

Investing in People

At the core of our philosophy is the belief that investing in our technicians' training is synonymous with investing in our company's future. By empowering our team members to continually improve and expand their skills, we foster a culture of excellence and innovation.

Our technicians are more than just employees; they're valued members of our family. We recognize the hard work and dedication they bring to their roles each day, and we are committed to supporting their professional growth and development. Whether it's through mentorship programs, tuition reimbursement, or access to specialized training opportunities, we strive to provide our technicians with the resources they need to thrive.

The Impact on Service Quality

The benefits of investing in our technicians' training extend far beyond our organization—they directly impact the quality of service we provide to our clients. When you choose us, you're not just hiring a company; you're partnering with a team of highly skilled professionals who are passionate about delivering exceptional results.

Our technicians' expertise allows us to tackle even the most challenging cleaning and restoration projects with confidence and efficiency. From water damage restoration to carpet cleaning and everything in between, our team has the knowledge and experience to get the job done right the first time.

Furthermore, our commitment to ongoing education means that we are always abreast of the latest industry trends and best practices. This ensures that we can offer our clients the most effective solutions available, delivering results that exceed expectations every time.

Conclusion

At the end of the day, our success hinges on the caliber of our team. By investing in the training and development of our technicians, we not only elevate the quality of our services but also uphold our commitment to excellence. So, the next time you choose a cleaning and restoration company, remember that behind every successful project is a team of dedicated professionals who are passionate about their craft. Choose SERVPRO of Southeast Cobb, and experience the difference that trained and certified technicians can make.

Personal Protective Equipment in Restoration: 5 Safety Reasons

7/31/2023 (Permalink)

The professionals at SERVPRO always show up with the proper personal protective equipment.

Learn how personal protective equipment (PPE) keeps all parties safe during a restoration project.

When handling restoration jobs, the importance of personal protective equipment (PPE) cannot be overstated. At SERVPRO®, we recognize the inherent risks involved in restoring damaged properties, and we take the safety of our professionals and customers seriously. 

In this blog post, we will delve into the five crucial reasons why PPE is essential in restoration work, explore the various items of PPE used by our restoration experts, discuss when restoration professionals employ PPE, and conclude with why choosing SERVPRO of South Cobb for any restoration damages is a wise decision.

What is personal protective equipment (PPE)? 

Before we delve into the significance of PPE in restoration work, it is essential to understand what it entails. Personal protective equipment, commonly known as PPE, refers to specialized clothing, gear, and equipment designed to safeguard individuals from potential hazards and injuries in the workplace. 

In restoration jobs, PPE is a protective barrier against various risks, including exposure to harmful substances, airborne contaminants, and physical hazards.

5 crucial reasons PPE is essential in restoration jobs

1. Protection against hazardous substances: during restoration projects, professionals often encounter dangerous substances such as mold, asbestos, or lead. PPE, such as respirators, gloves, and coveralls, protects against inhalation, skin contact, and ingestion of these substances. Using PPE, SERVPRO professionals mitigate the risk of short-term health issues and long-term complications associated with exposure to hazardous materials.
2. Respiratory safety: restoration sites may harbor airborne particles, dust, or volatile organic compounds (VOCs) that can have detrimental effects. By wearing appropriate respirators, SERVPRO experts safeguard their lungs from inhaling these potentially harmful substances. This proactive approach not only ensures the well-being of our professionals but also prevents the spread of contaminants.
3. Prevention of physical injuries: restoration sites can present physical hazards such as sharp objects, debris, or unstable structures. PPE— such as hard hats, safety glasses, and steel-toed boots—protects against these risks, significantly reducing the likelihood of injuries. By prioritizing PPE, SERVPRO professionals minimize accidents and maintain a safe work environment.
4. Containment of contaminants: effective containment is a crucial aspect of restoration projects, especially when dealing with mold, water damage, or biohazardous materials. PPE, including coveralls, gloves, and shoe covers, creates a barrier that prevents the spread of contaminants to unaffected areas. SERVPRO professionals understand the importance of containing hazards to ensure the safety of both their team and the property's occupants.
5. Compliance with regulations: restoration work is subject to various regulations and guidelines set forth by government agencies (OSHA) and industry standards. By adhering to these regulations and employing appropriate PPE, SERVPRO ensures compliance and maintains the highest level of professionalism. Compliance with PPE requirements showcases our commitment to safety, quality, and customer satisfaction.

What items of PPE do SERVPRO professionals use? 

At SERVPRO of South Cobb, our professionals are equipped with a comprehensive range of PPE to address the diverse challenges encountered in restoration jobs. Some of the items of PPE used by our experts include:

• Respiratory protection:
• N95 or higher-rated respirators
• Full-face respirators with appropriate cartridges
• Protective clothing:
• Coveralls or disposable suits
• Gloves (nitrile, latex, or chemical-resistant)
• Eye and face protection:
• Safety glasses or goggles
• Face shields for additional protection
• Foot protection:
• Steel-toed boots or shoe covers
• Head protection:
• Hard hats or helmets

These items of PPE are carefully selected to provide optimal protection for our professionals and ensure their safety throughout the restoration process.

When do restoration professionals use PPE? 

At SERVPRO of South Cobb, our professionals strictly adhere to PPE protocols to ensure maximum safety during restoration projects. PPE is utilized in the following scenarios:

• During initial assessment: even during the initial evaluation of a restoration job, our professionals prioritize their safety by wearing appropriate personal protective equipment. The PPE allows them to identify potential hazards and establish necessary precautions before commencing the restoration process.
• During cleanup and removal: when handling contaminated materials, mold remediation, or water damage restoration, our experts wear personal protective equipment to protect themselves from exposure. Personal protective equipment ensures their well-being and prevents cross-contamination between areas.
• During deodorization and sanitization: in situations where deodorization or sanitization is required, our professionals use PPE to safeguard themselves against the potentially harmful chemicals or fumes involved in the process. This approach guarantees our team and the property's occupants a safe environment.

Why choose SERVPRO for restoration? 

Choosing the right restoration service provider is paramount when facing property damage. Here's why SERVPRO stands out as the premier choice:

1. Extensive experience and expertise: With years of industry experience and a team of highly skilled professionals, SERVPRO has established itself as a trusted leader in the restoration industry. Our experts possess the knowledge and expertise to handle a wide range of restoration projects, ensuring exceptional results every time.
2. Commitment to safety and quality: SERVPRO prioritizes the safety of its professionals and customers above all else. By adhering to strict safety protocols and utilizing proper personal protective equipment, we create a secure environment for everyone involved. Our commitment to quality is reflected in our attention to detail, advanced equipment, and the use of industry best practices.
3. Rapid response and 24/7 availability: emergencies can strike anytime, so SERVPRO is available 24/7 to promptly address restoration needs. Our swift response time ensures that damages are mitigated, and the restoration process begins as quickly as possible, minimizing further property deterioration.
4. Comprehensive services: SERVPRO offers an extensive range of restoration services, including water damage restoration, fire and smoke damage restoration, mold remediation, and more. We streamline the restoration process and ensure efficient and effective results by providing a one-stop solution.
5. Insurance coordination: dealing with insurance claims can be complex and time-consuming. SERVPRO simplifies the process by offering seamless coordination with insurance companies. Our experts work closely with insurance adjusters, providing detailed documentation and assistance, ensuring our customers have a smooth and hassle-free experience.

Wrapping up

Personal protective equipment is the backbone of safety in restoration jobs, and at SERVPRO of South Cobb, we take its usage seriously. By understanding the importance of personal protective equipment and employing it diligently, our professionals prioritize their safety and the safety of our customers. 

With our extensive experience, commitment to safety and quality, rapid response, comprehensive services, and insurance coordination, choosing SERVPRO for any restoration job ensures professionalism, reliability, and customer satisfaction. Trust the experts at SERVPRO of South Cobb to restore your property with precision and care while upholding the utmost safety standards throughout the restoration process.

Antimicrobial: The #1 Secret Weapon of Effective Restoration

3/27/2023 (Permalink)

The professionals at SERVPRO only apply the highest quality antimicrobial solutions!

In every SERVPRO truck, you will find an antimicrobial solution ready to combat unwanted microbes!

When you look at a SERVPRO insurance repair estimate, you will most likely see a line item mentioning an antimicrobial solution's application. This service is included because antimicrobial solutions are essential to the professional cleaning and restoration services offered by SERVPRO of South Cobb. 

Antimicrobial products have been proven to be highly effective at killing germs, bacteria, and other pathogens that may be present on surfaces after water and mold damage disasters in residential and commercial properties.

An antimicrobial solution has also proven to keep people safe while preventing further damage from occurring due to microbial growth. This article will explore the benefits of using antimicrobials for cleanup and restoration services and how they can help kill off unwanted microbes!

The benefits of antimicrobial solutions in the cleaning and restoration industry

The use of antimicrobial products in the cleaning and restoration industry is widespread due to their effectiveness in killing off germs, bacteria, and other pathogens. In addition, antimicrobial solutions are proven to be highly efficient at removing mold and mildew from surfaces and preventing further damage from occurring due to microbial growth.

Antimicrobials are typically applied in areas affected by water or mold damage, as these types of damage are most vulnerable to microbial growth. An antimicrobial solution can help prevent further contamination and reduce the risk of spreading disease-causing germs. Antimicrobials are also highly effective at killing unwanted microbes that may remain present after a water or mold disaster.

In addition to eliminating mold, bacteria, and other pathogens, antimicrobials can provide an extra layer of protection against future microbial growth. Antimicrobial solutions are specially formulated to resist and reject any foreign microbe. With that extra layer of protection, your surfaces will remain clean, safe, and free from potential health hazards for extended periods.

How do antimicrobials kill microbes?

Antimicrobials break down the cell walls of microbes, preventing them from reproducing and leading to their eventual death. We use antimicrobial solutions on various surfaces, including carpets, upholstery, and hardwood floors.

For example, we can apply an antimicrobial solution to the affected area during a mold damage restoration job. The antimicrobial will break down the cell walls of any potential mold spores, reducing their ability to reproduce and spread further.

Additionally, if you are dealing with a water damage incident, you may use an antimicrobial solution to reduce the risk of contamination from bacteria and other pathogens commonly in water. An antimicrobial solution can help keep your property safe and free from the potential health hazards associated with microbial growth.

Antimicrobials can kill off many unwanted microbes in just one application when applied correctly! As a result, antimicrobials are an excellent choice for those looking to keep their homes and businesses safe from microbial growth.

What antimicrobial solution do the professionals at SERVPRO use?

The professionals at SERVPRO of South Cobb use Benefect, a high-performance antimicrobial solution that protects against germs, bacteria, and other pathogens. Benefect is designed to be used on both hard and soft surfaces and has proven to be an effective tool in the fight against microbial growth.

Many other antimicrobial solutions are on the market, but Benefect is a favorite among SERVPRO professionals due to its effectiveness and long-lasting protection.

Wrapping up

We hope you enjoyed learning about antimicrobial products and why SERVPRO professionals use them in cleaning and restoration services. Antimicrobial solutions have been proven to be highly effective at killing germs, bacteria, and other pathogens that may be present on surfaces. They can also help reduce the spread of harmful bacteria, which helps protect those nearby.

The professionals at SERVPRO of South Cobb take pride in providing our customers with the highest quality cleaning and restoration services. Antimicrobial solutions are essential to these services and can help ensure your home or business is free from unwanted microbial growth!

If you have any questions about antimicrobial solutions, please don't hesitate to contact us! We look forward to hearing from you.

Backup Generator: The #1 Investment To Enhance Your Winter

12/26/2022 (Permalink)

SERVPRO has a backup generator ready to help bring power back to your property!

A backup generator can save homeowners from the harsh realities of winter weather.

The residents of Georgia are well aware that the winter season brings challenges. Ice storms and heavy snowfall can knock out power for days, leaving families in the cold and dark. Fortunately, backup generators can provide backup power during a power outage and protect homeowners from frigid temperatures.

The professionals at SERVPRO of South Cobb want you to keep your home and family safe during an outage, ensuring that the lights stay on and electronics don’t fail when temperatures drop. Unfortunately, power outages are a fact of life during winter storms, but with a backup generator, you can prepare for whatever Old Man Winter throws your way.

In the following blog post, we will discuss the top five benefits of backup generators and why they are a must-have investment for this winter season.

What is a backup generator?

A backup generator is a secondary power source used during a power outage. It typically runs on either natural gas, propane, or diesel. Backup generators are designed to turn on automatically when a power outage occurs, providing your home with an uninterrupted stream of electricity so that you don’t have to worry about being left in the dark.

What are the benefits of a backup generator?

1. Keeps your home warm: In a power outage, backup generators can keep your home heated and provide enough power to keep your furnace running. You and your family will be protected from freezing temperatures during the winter months.
2. Helps you save money: Backup generators turn on independently when a power outage occurs, reducing your energy costs by not relying on other costly sources of electricity.
3. Protects appliances and electronics: A backup generator can provide enough power to keep your refrigerator running, ensuring food doesn’t spoil during an outage. It can also protect your other electronics, such as computers and TVs.
4. Keeps your lights on: Backup generators provide enough power to keep your lights on during an outage, so you don’t have to go without light while waiting for the power to come back on.
5. Increases home value: Installing a backup generator can increase the value of your home, making it more attractive to potential buyers.

Choosing the right backup generator for your home

Buying a backup generator is an investment that can pay off in the long run. Because backup generators are becoming increasingly popular, and their sales are expected to increase this year, now is the time to buy one and be prepared for whatever winter throws your way. With all of the different makes in models, there are a few things to keep in mind when choosing the best backup generator for your home.

Here’s what to look for when choosing a backup generator:

1. Size: Size matters, and the size of the backup generator you need depends on the power requirements of your home. Measure how much power your home requires before purchasing a backup generator by investigating your energy bill.
2. Fuel type: Backup generators come in three different fuel types – natural gas, propane, or diesel. Consider which type would be most convenient for you.
3. Cost: the cost of backup generators can vary depending on the size and features you need. Make sure to do your research and compare prices before making a purchase.

Final thoughts

Today, we discussed the importance of backup generators and why they are a must-have for this winter season. Storms and outages can occur unexpectedly, but with a backup generator, you can ensure that your home is fully protected from power outages.

Make sure to research and choose the right backup generator for your home’s needs; it could save you money in the long run. But don’t wait until the last minute— get your backup generator today! 

SERVPRO of South Cobb can help you choose the right backup generator for your home, ensuring that your family is warm, safe, and well-prepared for this winter season. Contact us today for any questions on preparing your home for the winter weather.

Restoration Estimate 101: Find The Best Help After Disaster!

8/24/2022 (Permalink)

The professionals at SERVPRO are available 24/7 to perform a restoration estimate!

Getting an accurate restoration estimate helps when you deal with your insurance company.

When disaster strikes, it's essential to have a plan to get your home or business back to normal as quickly as possible. That's where restoration comes in—returning a structure to its pre-disaster condition.

But before you can even begin to think about restoration, you need to have a firm understanding of the cost. In this article, we'll discuss how to get a restoration estimate so that you can be prepared in the event of an emergency.

The process of getting a restoration estimate

The first step in getting an estimate for restoration work is to contact a professional restoration company. Many companies offer free estimates, so be sure to ask around before making your final decision. Once you've found a company that you feel comfortable with, the next step is to schedule an appointment for them to come out and take a look at the damage.

During the initial consultation, the restoration company will assess the extent of the damage and estimate the cost of repairs using specialized restoration estimate software. Be honest with the company about the scope of the damage so they can give you an accurate estimate.

Restoration estimates and insurance

Once you have an estimate, you can begin to work with your insurance company to see if they will cover any of the cost. If you're not sure whether or not your insurance will cover the restoration cost, you can always ask the company for a list of preferred vendors. These companies typically work with insurance companies and can help you get the best possible rate. Be sure to get several quotes before making your final decision to be sure you're getting the best deal.

SERVPRO is a preferred vendor for many local and national insurance companies. So you can rest assured that you're in good hands when choosing SERVPRO of South Cobb for your restoration estimate and work. We'll make your property "Like it never even happened" after disaster strikes!

Talking with the professional providing your restoration estimate

When it comes time to start the restoration process, it's crucial to understand what you want to accomplish. Be sure to discuss this with the company so that they can give you an accurate estimate of the time and cost involved. In most cases, it's best to start with a small area and work your way up from there.

Once you've selected a company and scheduled an appointment, ask about their payment options. Find out what the company's policy is on payments so that you can be ready.

What to expect after your restoration estimate

When it's time to start the restoration process, be patient and realistic about the results. It may take longer than initially expected, but it will be worth it when you see the final results. Be sure to ask the company for updates along the way so that you can track their progress.

If you have any questions about the restoration process, ask the company for more information. They should be able to answer any questions you have to be as informed as possible.

Call SERVPRO of South Cobb for your restoration estimate!

If you follow these tips, you should have no problem getting an accurate estimate for restoration work. Be sure to contact a professional company as soon as possible so that you can get started on the road to recovery.

Getting a restoration estimate is an essential first step in restoration. However, you can't just contact anyone for your restoration estimate and expect to get a good result. It's best to find someone who has experience doing restoration work; these professionals understand what it will take to restore your property to normal after disaster strikes.

Contact SERVPRO of South Cobb today for your accurate restoration estimate and effective restoration services! We'll make your property "Like it never even happened."

Temporary Repairs: The 2 Main Types SERVPRO Performs

7/27/2022 (Permalink)

The professionals at SERVPRO are available 24/7 for temporary repairs!

Temporary repairs will ensure your property is secured until we can make permanent repairs.

When disaster strikes, it's essential to have a plan, and part of the plan should include temporary repairs. SERVPRO of South Cobb offers temporary repairs to help minimize the damage until the property can be fully restored. We have helped many customers with temporary repairs due to water, fire, and storm damage in the past year. All of the temporary we performed were done promptly and professionally, so the customers could rest assured that their property was in good hands. 

Our two main temporary repairs include: 

1. Tarping services: To prevent any further water or debris from entering the property 
2. Board up services: To prevent any more damage from occurring 

In the following article, we will discuss these two types of temporary repairs in further detail and explain how our SERVPRO of South Cobb professionals can provide assistance for water, fire, and storm damage victims. We want your property to be as secure and as safe as possible until permanent repairs can be made. So when disaster strikes, don't hesitate to call SERVPRO of South Cobb for all your temporary repair needs.

What are temporary repairs? 

Temporary repairs are a type of repair made to secure a property until permanent repairs can be made. They are typically used when a property has water, fire, or storm damage. Temporary repairs are essential because they help to minimize the damage until the property can be fully restored. 

The materials used for temporary repairs should be of high quality and should be able to withstand the elements. The repairs should also be made promptly so that the property is not left unsecured for an extended period. 

The two types of temporary repairs SERVPRO of South Cobb offers

SERVPRO of South Cobb offers two types of temporary repairs: 

1. Tarping 
2. Board-up services. 

Tarps are typically used in the case of water and storm damage. They are placed over the affected area to prevent further water from entering and damaging the property. For example, you will commonly find roof tarping covering a hole in the roof until permanent roof repairs can be made. 

Board-up services are typically performed in the case of vandalism and fire damage. Board-up services involve putting up boards or plywood over windows and doors to prevent further damage. 

Four scenarios for temporary repairs 

There are many scenarios in which temporary repairs may be necessary. Here are four common scenarios: 

1. A severe storm damages the roof 
2. A fire breaks out, and damage is done to the windows and doors 
3. Vandalism occurs, and the property is left with broken windows 
4. A car crashes into the side of the building, causing damage to the wall. 

No matter the scenario, temporary repairs will help secure your property until permanent repairs can be made.

Why choose the professionals at SERVPRO of South Cobb for temporary repairs

As you can see, temporary repairs are a vital part of the restoration process. At SERVPRO of South Cobb, we have the experience and expertise to help with all your temporary repair needs. We will work quickly and efficiently to ensure your property is secure and ready for permanent repairs. 

When you work with temporary repair professionals from SERVPRO of South Cobb, you can expect the following: 

• IICRC certified professionals 
• A thorough assessment of the damage 
• A plan of action for the temporary repairs 
• The completion of the temporary repairs promptly 
• A follow-up to ensure that the temporary repairs are holding up and that no further damage has occurred. 

Please don't hesitate to contact SERVPRO of South Cobb for all your temporary repair needs. We're always here to help!

5 Key Benefits of Using an LGR Dehumidifier

6/1/2022 (Permalink)

SERVPRO understands the importance of properly using an LGR dehumidifier!

LGR dehumidifiers have been growing in popularity in recent years as more and more restoration professionals discover their benefits.

The professionals at SERVPRO of South Cobb have many pieces of equipment in their arsenal. One of the essential pieces of equipment is an LGR dehumidifier.

There are many different types and models of LGR dehumidifiers on the market, but they all work to remove excess moisture from the air in a specific area. 

The following blog post will go over the five key benefits of using an LGR dehumidifier and why you should consider calling SERVPRO of South Cobb the next time you experience a restoration disaster.

What is an LGR dehumidifier?

LGR stands for "low grain refrigerant," and LGR dehumidifiers are excellent at removing excess moisture from the air. A grain is a unit of measurement for moisture, which is the amount of water in an item. A grain represents a single drop of moisture, with 7,000 grains equaling one pound. The refrigerating technique used to produce low grains is known as a refrigerant to restoration professionals.

LGR dehumidifiers work by drawing air from the affected area and passing it over a cooling coil. As the air passes over the cooling coil, the water vapor in the air condenses and is collected. The dry, cooled air is then passed back into the room, resulting in a decrease in the humidity levels.

You can use an LGR dehumidifier in a variety of situations. Some common examples include:

• Water damage restoration
• Basement waterproofing issues
• Mold remediation
• Humidity control in storage areas
• Crawlspace mold damage

The five key benefits

Now that you understand what an LGR dehumidifier is let's go over the five key benefits.

1. LGR dehumidifiers are efficient

The first key benefit of using an LGR dehumidifier is that they are efficient. They are efficient because they remove moisture from the air and dense materials quickly and effectively.

2. LGR dehumidifiers are lightweight

Another key benefit of using an LGR dehumidifier is that they are smaller and more lightweight than conventional dehumidifiers. LGRs are typically about half the size of a conventional dehumidifier and weigh less than half as much.

3. LGR dehumidifiers are portable

Another key benefit of using an LGR dehumidifier is that they are portable. LGRs can be easily moved from one room to another and are ideal for small spaces.

4. LGR dehumidifiers are quiet

Another key benefit of using an LGR dehumidifier is that they are quiet. LGRs use a special low-noise compressor that makes them much quieter than conventional dehumidifiers.

5. LGR dehumidifiers are energy efficient

Another key benefit of using an LGR dehumidifier is that they are energy-efficient. As a result, LGRs use less electricity than conventional dehumidifiers, making them more cost-effective to operate.

Why choose SERVPRO

We hope you enjoyed learning about the benefits of using an LGR dehumidifier. An LGR dehumidifier is a powerful tool useful in various situations.

It is essential to choose a restoration company that you can trust when using an LGR dehumidifier for water damage restoration, mold remediation, or humidity control services. SERVPRO of South Cobb is a locally owned and operated franchise with over 20 years of combined experience in the restoration industry.

We understand the importance of acting quickly in the event of restoration damages, and we will respond to you immediately. Once we arrive on-site, we will assess the damage and develop a customized action plan. Our plan aims to restore your home or business back to its preloss condition as quickly as possible.

Our team of certified technicians is available 24 hours a day, seven days a week, to help you with all your restoration needs. Please do not hesitate to contact us at any time!

Content Cleaning: Our 5 Simple Step Process

5/4/2022 (Permalink)

Contact the professionals at SERVPRO for your content cleaning needs!

SERVPRO professionals are dedicated to using the latest content cleaning technology to ensure that your belongings are restored to their pre-disaster condition. 

Your home is more than just four walls and a roof - it's your memories, belongings, and life. Unfortunately, when disaster strikes, your most valued items can be damaged and lead to an emotional toll on top of the physical damage to your property. 

Our content cleaning process is designed to help make your life a little easier during a time of need. When you contact SERVPRO of South Cobb for content cleaning, we will restore your belongings - whether we remove soot from books or return clothing to its original color. 

The content cleaning services offered by SERVPRO are a sure way to help you salvage many of your belongings and restore them to as close to new as possible. In the following blog post, we will outline the five simple steps to our content cleaning process so that you can feel confident that your belongings are in good hands. 

What is content cleaning?

Content cleaning is the process of cleaning and restoring damaged belongings and documents. It is essential to clean content as soon as possible after a disaster because the longer you wait, the more damage can occur. 

Our five-step content cleaning process

We are about to take a peek behind the curtain on what content cleaning looks like and the five simple steps that you can expect from our content cleaning process. 

1. Initial contact and assessment

The first step in the content cleaning process is to contact SERVPRO of South Cobb and provide us with some basic information about your content cleaning needs. We will then send a content cleaning specialist to your home or business to assess the situation and determine the best course of action. We will be looking at all of your damaged belongings to decide which items are salvageable. Our assessment helps us create a content cleaning plan customized to meet your needs and achieve the best possible outcome. 

2. Pack-out and inventory

The content cleaning process often involves content packing, which is the process of moving your belongings safely out of your home or business for content cleaning and restoration. During the pack-out will create an inventory list for all content that has been packed out so that we can return each item to its original location.

3. Deep cleaning 

The deep cleaning step in the process requires a trained content cleaning expert to ensure that your belongings are restored as quickly and efficiently as possible. As part of content cleaning, we take great care to evaluate each item and determine the best content cleaning method required for restoration - whether it's removing soot from books or returning clothing to its original color. 

4. Content restoration 

After the deep cleaning has been completed, our content restoration experts will work diligently to restore your belongings to their pre-disaster condition. Depending on the extent of damage, some items may require minor repairs while others may need to be replaced entirely. 

5. Pack-in and final assessment 

Once content has been cleaned and restored, our content cleaning specialists will carefully pack your belongings back into your home or business. We will then conduct a final assessment to ensure that you are delighted with our content cleaning services. 

Contact SERVPRO for content cleaning services

If you need content cleaning services after a house fire, flood, or mold infestation, contact SERVPRO of South Cobb. We are content cleaning experts and will work quickly and efficiently to get your belongings cleaned and restored. 

We understand that disasters are often unexpected and can be very overwhelming, which is why we want you to know that we are here to help make your life a little easier. Contact us today to have an IICRC certified specialist sent to your home or office. We are always here to Help!

The Top 3 Reasons Homeowners Should Install a Sump Pump

11/17/2021 (Permalink)

Contract the professionals at SERVPRO for water damage restoration services!

The number one best way to prevent flooding in your basement or crawlspace is with a sump pump.

The professionals at SERVPRO of South Cobb have found that sump pumps are vital to saving homes from flood damage. But how exactly do sump pumps work, and what do they do? The following blog post will answer those two questions and focus on the three main reasons why homeowners should install a sump pump in their homes.

You will want to read until the end to find out what kind of sump pump the professionals at SERVPRO suggest installing. 

What is a sump pump? 

A sump pump is a type of water pump installed to prevent flood damage from affecting a home or business. A sump pump is generally activated once the water levels reach a certain point within a sump pit. However, the sump pump can also be activated manually for troubleshooting purposes or an issue with the sump pump sensors.

Three reasons to install a sump pump

1) It is cheaper than flood damage.

Installing a sump pump is much more affordable than dealing with flood damage to your home. The professionals at SERVPRO know that flood damage can cost several thousands of dollars and can damage sentimental items that are impossible to replace. 

With a properly installed sump pump, the sump pumps will catch the excess water before it has the chance to damage your home.

2) Alerts the homeowner 

An installed sump pump will alert a property owner of an issue before it becomes a bigger problem. In more recent years, sump pump technology will alert a homeowner's mobile device when the sump pump detects excess water. 

3)Prevents mold damage 

A properly installed sump pump will ensure that your basement or crawlspace stays dry. Mold thrives in warm, moist conditions, and sump pumps will keep mold from growing. 

It is essential to always keep your home dry and never let water damage sit for longer than 48 hours to prevent mold growth. 

What is the best type of sump pump to install? 

There are two types of sump pumps to consider installing, submersible pumps and pedestal pumps. A submersible pump is installed in the sump pit. A pedestal sump pump is installed above the sump pit's sump pump system. The sump pump that you select may depend on the location of your sump pit. 

When choosing a sump pump, you will want to consider if the pump comes with a battery backup because when the home has a legitimate power outage, the sump pump with a battery backup will still pump out excess water and keep your home safe from flooding.

The professionals at SERVPRO have seen both types of sump pumps work effectively. With that being said, the one that we suggest installing should be one made with corrosion-free materials, a quality alarm system, and a backup battery.

Wrapping up

We hope you enjoyed learning about the three reasons why a homeowner should consider installing a sump pump. Installing a sump pump is arguably the best way to protect a home from flood damage. 

The right sump pump will alert you of any issues before they become severe and will protect your crawlspace or basement from growing mold. 

The professionals at South Cobb are here 24/7 to assist you with any questions regarding flood damage prevention. We want to ensure that your home stays dry and safe from water damage for many years to come. 

Contact us today or check out our blog for more information on restoration tips and tricks to protect your home from preventable damages.

Restoration Equipment: 5 Essential Pieces of Equipment For Success

11/3/2021 (Permalink)

Contact the professionals at SERVPRO of South Cobb for prompt restoration services!

The team at SERVPRO of South Cobb has quality restoration equipment ready for any size disaster.

There should never be a shortage of equipment available for disaster restoration, but what restoration equipment is needed? There are five pieces of restoration equipment found in every SERVPRO truck that can help make sure the entire restoration process is taken care of properly. These five pieces of restoration equipment include dehumidifiers, axial air blowers, centrifugal air movers, air scrubbers, and moisture meters.

In the following blog post, we will go over the purpose and functionality of each of these five pieces of restoration equipment and how they make the restoration process faster and easier.

What are dehumidifiers?

The first piece of restoration equipment that we are going to discuss is dehumidifiers. A dehumidifier is a piece of restoration equipment that helps a concealed space at an appropriate humidity level when not be easily reached.

Restoration professionals will properly place dehumidifiers when there is excessive moisture or potential for mold growth. Professionals can use this piece of restoration equipment to help prevent secondary damages.

Dehumidifiers are commonly left on-site for multiple hours to help pull moisture out of the air to prevent future microbial growth.

What is an axial air blower?

An axial air blower is a piece of restoration equipment commonly used for restoration jobs that require air movement. For example, a water damage restoration job will require air movement. The goal of using an axial air mover is to aid in quick evaporation and drying – especially if there are still wet materials involved.

Restoration professionals understand the importance of using axial air movers precisely to maximize the benefits and minimize possible risks. There are different settings for the speed of airflow to be used with different restoration jobs.

What is a centrifugal air mover?

Centrifugal air movers are similar to axial air blowers but more powerful, making them essential pieces of restoration equipment used in restoration jobs.

A centrifugal air mover works by pulling in surrounding air and forcing the air to spin around an impeller, increasing airflow velocity. The greater velocity needed for restoration jobs will lead restoration professionals to use this piece of restoration equipment more frequently since they can move more air at a rapid rate.

What is an air scrubber?

Air scrubbers are restoration equipment that must be used by restoration professionals when restoration jobs involve the removal of contaminants in the air.

Air scrubbers have a fan used to pull in contaminated air, which passes through a carbon filter that catches any hazardous pollutants before being released back into the atmosphere.

An air scrubber is typically used when a restoration job has thick smoke, high amounts of soot, ash from a fire, or musty mold smells.

What is a moisture meter?

A moisture meter is a piece of restoration equipment that measures the amount of moisture vapor in damaged contents and can measure the restoration process.

There are two different types of moisture meters: pin and pinless. A pin moisture meter has a needle that penetrates the surface of any restoration job needing moisture measurement, while a pinless moisture meter does not.

Final thoughts

Restoration professionals need to have dehumidifiers, axial air blowers, centrifugal air movers, air scrubbers, and moisture meters nearby to properly execute any size restoration project.

More important than having the equipment is knowing how to properly place the restoration equipment. The professionals at SERVPRO of South Cobb are all certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). So, it is safe to assume that we are strategically placing restoration equipment on a job site.

Please feel free to contact us if you have any questions regarding our restoration equipment.

Disaster Recovery Plan: The #1 Best Preparation Guide for Property Owners

9/22/2021 (Permalink)

Contact the professionals at SERVPRO for a free disaster recovery plan!

Disaster can strike at any moment, but when prepared, the damages will be minimized.

The professionals at SERVPRO of South Cobb want all property owners to know that disaster recovery planning is essential. We have witnessed businesses with the most intense fire/water disasters go back to a normal functioning business in less time than other businesses that did not plan.

The following blog post is intended for commercial property owners, but residential property owners will also find it useful. We will discuss why having a disaster recovery plan is essential and what SERVPRO's free disaster recovery plan includes. So, without further ado, let's get started!

Why is a disaster recovery plan essential?

Before we start describing why having a disaster recovery plan is essential, we must first define disaster recovery. Disaster recovery is the process of restoring the property and a property's operations after a disaster. For property owners, they need to have a disaster recovery plan to know what steps to take after a disaster happens to get their property and operations back to normal.

The best disaster recovery plans will include information to ensure all occupants are safe, as well as protect your property from severe damages caused by mother nature's wrath.

What is included in a disaster recovery plan?

The professionals at SERVPRO of South Cobb offer free disaster recovery planning for any interested property owner. We call our branded disaster recovery plans Emergency Ready Profiles. The following is included in every disaster recovery plan that a SERVPRO professional will put together:

1) An actionable step-by-step checklist of what to do during a fire or water emergency. The checklist will ensure that every step is complete while prioritizing safety.

2) The ways to stay alert and be informed of an upcoming disaster. For example, when there is a severe weather alert, the property owner will want to listen to the local weather reports to take the necessary precautions to minimize damages.

3) A list of essential employees and emergency contacts. The list of essential employees for the property and the emergency contacts will ensure that everyone is in the loop on the disaster damages.

4) Utility contacts and locations of emergency shut-off switches/valves. Having a list of the utility contacts will ensure that all problems are quickly solved. You will also want diagrams and locations of emergency shut-off switches and valves so anyone can quickly shut off any type of leak.

5) A property overview with blueprints and pictures. The right disaster recovery plan will include all blueprints with pictures. The blueprints and pictures will help service crews navigate the property.

6) Building access for service and during an emergency. Knowing a precise location for the emergency service crews to enter and exit the building will ensure that the property is mitigated as quickly and efficiently as possible.

Wrapping up

We hope you enjoyed our guide on disaster recovery planning and now know the importance of having a disaster recovery plan before a disaster strikes. Disaster planning is necessary, and the professionals at SERVPRO of South Cobb can help develop a customized plan so you are prepared before disaster strikes!

Here at SERVPRO of South Cobb, we know that developing a disaster recovery plan will minimize the damages done by disasters when they strike. 

Remember that the professionals at SERVPRO of South Cobb offer a free disaster recovery planning service and are available 24/7 for emergency services. In addition, our disaster recovery plans are stored online to allow for easy accessibility during a disaster. Please contact us today regarding any questions on how we can help your property stay safe from water and fire damage.

Pre Mitigation Documentation: 3 Best Ways to Track Property Damages

8/25/2021 (Permalink)

Contact the professionals at SERVPRO for the best restoration services in Georgia!

Pre mitigation documentation will speed up the claims process and ensure the property is put back together in record time!

The professionals at SERVPRO of South Cobb have handled it all when it comes to property damage claims. Our IICRC certified firm specializes in fire/water/mold restoration and has found that the number one way to help the property owners we serve is to start with pre mitigation documentation.

In the following blog post, we will define what pre mitigation documentation is, the best three ways to document damages from a disaster, and what software we prefer to use for the pre mitigation documentation process.

What is pre mitigation documentation?

Pre mitigation documentation is the process of documenting damages to a property before mitigation efforts are started. Pre mitigation documentation is one of the most important steps in the restoration process because it helps prove liability, saves time and money on litigation, and helps speed up the claims process.

Pre mitigation documentation is an effective way to track what needs to be done for your home or business property to return to its original state. Pre mitigation documentation also gives a property owner peace of mind knowing that all damages have been tracked by the professionals handling the damage cleanup and restoration process.

Who is responsible for pre-mitigation documentation?

When it comes to pre mitigation documentation, we believe that both the property owner and restoration professionals should prioritize the pre mitigation documentation process. The professionals at SERVPRO of South Cobb will always document the damages done to a property before performing any services.

A property owner should prioritize pre mitigation documentation to ensure that all records align with what the restoration professionals and the insurance company have agreed upon.

Pre mitigation documentation helps create a plan.

When it comes to property restoration, certified restoration professionals understand that no property damage is alike. Therefore, every disaster restoration job needs to start with a plan that starts with pre mitigation documentation followed by restoration services. Documenting the damages done to the property will help the restoration professionals scope the work needed to be done. 

Three ways to track pre mitigation damages

As we have already mentioned, pre mitigation documentation will occur before any restoration cleanup begins. We have found the following three ways best for pre mitigation documentation:

1. Notes: Notes allow for written documentation of damages and are an essential pre mitigation documentation method, as pictures may miss things or not show certain aspects that notes will convey.
2. Pictures and Videos: Pictures and videos offer a visual representation of what damages occurred to the property.
3. Spreadsheets: Part of the pre mitigation documentation needs to include an itemization on a spreadsheet so that all parties know what was damaged in the disaster. You can either use a spreadsheet or XactContents by Xactware.

The best pre mitigation documentation software

The disaster restoration professionals at SERVPRO of South Cobb rely on Matterport scans to ensure that the pre- mitigation documentation happens quickly and thoroughly. Matterport provides a three-dimensional camera scan that creates a realistic image for the viewer. Insurance adjusters and estimators love Matterport scans because they can see the restoration damages from various viewpoints without going on-site.

Wrapping up

We hope you enjoyed learning about the importance of pre mitigation documentation. Pre mitigation documentation has proven to help the property damage claims process.

Please contact us today if you require emergency disaster restoration services throughout the greater Atlanta region. Our highly trained professionals are available 24/7, 365 days a year, for any questions or concerns.

SERVPRO of South Cobb prioritizes customer services above anything else; when you call us, you will receive a team of professionals who treat your property like their own.

#1 Reason To Call Insurance Estimating Pros for Restoration Repairs

7/7/2021 (Permalink)

Contact the professionals at SERVPRO for an elaborate insurance estimate.

Insurance estimators are professionals who specialize in the process of estimating repairs for an insurance claim. 

The SERVPRO insurance estimators work to determine how much it would take for a company or individual to replace their property after a certain event. Did you know that the property restoration industry is one of the most competitive industries? The professionals at SERVPRO of South Cobb have made themselves invaluable by providing accurate insurance estimates that can be used as evidence during an insurance claim. In this blog post, we will explore the number one reason why you should hire insurance estimating professionals for restoration services!

When to call for professional insurance estimating services?

The best time to call for insurance estimating services is right after a property has undergone a fire/water/mold disaster. Choosing to call a restoration contractor that does not specialize in insurance estimating is a big mistake because they can miss multiple line items that will grant you more money back from your claim. Therefore, when choosing a contractor for a restoration project, you will want to choose a company that understands insurance estimating. 

You want to provide accurate estimates for your insurance company in the case of insurance claims. The number one reason to hire an insurance estimator is to provide an estimate that can also be used as evidence to help support a claim. 

Insurance estimating professionals will be there to support you if your insurance company denies a request. Insurance claim specialists will deny a line item in some instances because they don't want to cover certain costs. Insurance estimating professionals will have the proof and the knowledge to back up why the cost of repairs is estimated the way it was. 

Professional insurance estimating software 

Insurance estimating professionals across the United States can agree that Xactimate by Xactware is the best insurance estimating software available. The professionals at SERVPRO have relied on Xactimate for insurance estimating for many years. It is a simple insurance estimating software that will create an estimate with real-time pricing and other essential data, such as the cost to remove debris or replace carpeting.

Xactimate offers desktop and online versions as well as various apps making it easy to generate estimates quickly and on the go. For example, the insurance estimators at SERVPRO often use the online version of Xactimate to calculate costs without needing access to their office computer. 

Xactimate integrates with other tools like Matterport and Eagleview to allow for the ease of generating quotes. Matterport is a type of software that takes 3D scans of a property. The 3D scan will be kept in the Xactimate file and will be used by the insurance estimating professional as a reference point.

Eagleview is another piece of software that integrates with Xactimate. Eagleview is commonly used when a property has roof damages and needs restoration services. 

Insurance estimating training 

If you have read this blog post this far, it is possible that you are interested in insurance estimating. For further information and training, you should contact a representative at Xactware. Currently, there are multiple Xactimate training courses available online. If you can not afford Xactimate training, there are also youtube resources online to further your education. 

Contact SERVPRO for insurance estimates 

Countless customers have called SERVPRO of South Cobb throughout the greater Atlanta area when looking for disaster recovery. When you contact SERVPRO for a restoration project, you will be granted a team of professionals that pride themselves on providing fast, quality services. 

SERVPRO of South Cobb has multiple designated insurance estimators that have gone through extensive training by Xactware. Contact us today for more information on how we can help you get your home insurance claim quickly processed.

3 Major Causes For When A Home Needs An Ozone Treatment

6/2/2021 (Permalink)

An ozone treatment will occur in a home that has smoke damage.

Professional ozone treatments are a great way to tackle unwanted odors.

This post will discuss the benefits of a home ozone treatment and cases when a home may need to be treated. Ozone treatments include releasing a colorless gas that helps purify and disinfect the air by oxidizing odors. Ozone treatments have proven to be one of the best ways to eliminate bacteria and other substances in a home's air environment.

The power of an ozone treatment

Ozone treatments are one of the most effective methods used by restoration professionals for odor removal. Ozone treatments are great when a smell is hard to tackle and can't be easily removed with common household cleaners and air fresheners. The professionals at SERVPRO of South Cobb will show up with ozone machines upon a homeowner request or for these three common reasons:

1. When a home has recently undergone fire damage
2. When there is mold present
3. When a home has dead body odors

All the IICRC certified professionals at SERVPRO have an ozone machine ready in the back of their trucks to tackle unwanted odors.

Ozone treatments during fire restoration

During an home electrical fire or any other fire damage situation, a homeowner will be left with smoke and soot damage. Ozone treatments are often used to eliminate the smoke smell from a house before it is inhabited again.

SERVPRO professionals have gone through extensive training to strategically place an ozone machine in a way that will cover the majority of a home and make it breathable for homeowners.

Ozone treatments for mold remediation

Mold growth thrives in closed-in spaces with high humidity levels, such as basements or bathrooms where moisture collects. When there is mold damage to insulation, drywall, or other materials that contain organic material such as wood or carpet, IICRC certified professionals will use ozone machines in conjunction with their services. Ozone can eliminate the musty smell of mold from materials while cleaning them concurrently.

The ozone process for mold remediation has three main benefits:

• It does not require harsh chemicals.
• Musty mold odors will be eliminated.
• All stagnant air will be refreshed.

Ozone treatments for dead body odors

Dead bodies, including animal and human carcasses, require an ozone treatment. The professionals at SERVPRO have been to many bio cleanup jobs where a dead body has sat for days.

A dead body found after a few days has typically begun decomposing into liquids and gases by the time it is discovered. The ozone treatment will remove these fluids and add fresh air back into the room by eliminating the nasty air particles caused by bacteria present in blood spills and other bodily fluids.

SERVPRO ozone generators

We hope you enjoyed learning about ozone treatments and the common cause for when our professionals will show up with an ozone generator.

In summary, when you call SERVPRO of South Cobb for fire damage, mold damage, or bio restoration, one of our professionals will show up with an ozone generator. Our ozone generators are capable of emitting ozone in large quantities to sanitize the air environment.

It is best to have an ozone treatment performed professionally rather than try to perform the treatment on your own. Ozone is known to be dangerous in high concentrations and needs to be properly vented and regulated. 

The professionals at SERVPRO know how to handle ozone treatment equipment properly and will only turn on the device when it is safe and after all hazardous materials have been cleaned up.

Contact us today if you have any further questions about our ozone treatment process or if you need restoration services. SERVPRO of South Cobb is available 24/7 365 for any size disaster.

How Much Does Mold Devalue a Home?

12/28/2020 (Permalink)

Mold can cause your home to lose its value!

Mold can permanently affect the value of your home

The sad part about mold damage is that it can have a permanent adverse effect on your property's value. Even if you do your best to fix the mold problem in your property, there is a high chance that your property's value decreases because of it. It is essential to hire mold damage professionals to help you out with the mold problem in your home or workplace to minimize any further loss or damage.

What Is Mold?

Mold is a prevalent problem that affects many properties across the country. The nasty fungi can quickly infest poorly constructed and older homes, especially if they are near any sources of moisture. These organisms include Stachybotrys, chartarum, and black mold, which continuously spread all around the property due to its shedding microscopic spores. Not only do these spores help reproduce mold continually, but they also cause an infestation in the property. 

SERVPRO will help you get rid of mold from your home or workplace so that you can have a healthier environment and a more robust structure.

How Mold Hurts The Value Of Your Property

Not only does mold harm the structure of the property, but it also hurts its value. The loss in value is so significant that a home can lose up to 50% of its value.  

Well, it should not be much of a surprise to anyone. Would you be willing to buy a house, no matter the size, if it is severely infested with mold? Would you be ready to live in a place that has damage to the structure and may create home insurance problems? The reasonable answer would be no. So, when there is little to no demand for a property, the value automatically devalues. 

On the other hand, if you keep the property in perfect condition, repair water damage quickly, you can still maintain your home's value.

Other Problems With Mold

Here are some more issues that you are likely to face because of a mold infestation in your home or workplace:

Mold Removal Becomes Costlier Over Time

Mold spreads quickly due to its spores flying all around the property, especially if there has been some previous water damage or you live near a source of a lot of moisture. The expenditure on the damage restoration will include the following expenses:

• Unpleasant odor removal
• Visible mold spores removal
• Peeling wallpaper
• Dark and nasty spots on your walls

With all these signs and the costs of fixing them, the overall expenditure increases drastically.

Mold Can Spread Without You Even Realizing

Another unfortunate thing about mold is that it spreads rapidly, often without even realizing it. If you think there has been some recent water damage that was not fixed by professionals such as those at SERVPRO, you must look out for any mold signs. Typical places for mold growth include growth on walls, in cupboards, under the floor, and all over other surfaces around the property. Spores can even start attaching to clothes and other fabrics in your house, continually damaging them.

Choose The Right Mold Damage Restoration Company

When it comes to the best mold damage restoration company, you need the one you can trust and have complete peace of mind. Our team of certified mold damage experts has the required knowledge and state-of-the-art equipment to ensure the best quality work in as little time as possible. So, what are you waiting for? Give us a call and let the specialist at SERVPRO of South Cobb help you out with your mold problem!

Call us at: (770) 739-2355.

What is SERVPRO?

12/7/2020 (Permalink)

Wearhouse at SERVPRO of South Cobb

SERVPRO is a leading franchisor for water, fire, and mold cleanup

History of SERVPRO Corporate

SERVPRO initially started as a painting business in Sacramento, California, in 1967, under Ted and Doris Issacson. The couple soon evolved the company - with their knowledge and background in cleaning and restoration - into a prominent cleaning and damage-restoration franchise. 

In 1988, the SERVPRO (with 647 franchises) relocated its corporate headquarters from Sacramento to Gallatin, Tennessee, to make themselves within reach of 50% of the U.S. population. The company's new headquarters became a significant contributor to its success; In 1991, the Nashville Business Journal named SERVPRO Industries, LLC, the Small Business of the Year. The company moved ahead with the same monumental growth, thus selling the 1000th franchise in 2002.

With its glorious history, outstanding, par excellence growth, and high goals, SERVPRO is striving to become the world's best cleaning and restoration company in the years to come!

SERVPRO Services 

SERVPRO offers a wide array of cleaning services but truly specializes in Water, Fire, and Mold Restoration. 

What is Water Damage Restoration?

Water destruction can be a troublesome and unfortunate situation for homeowners, from leaking pipes to overflowing sinks and toilets, leaking appliances to flooding from fire fighting hoses. If not managed on an immediate basis, the overflow of water can become a costly problem resulting in electrical hazards and structural damage, and cause mold growth.  

Water damage can happen instantly; reach out to our team of certified technicians for a fast water mitigation process. We promise to be at your side and provide you with the best guidance, all while quickly fixing the problem for you.

What is Fire Damage Repair and Restoration?

A small fire or a large blazing fire in your backyard, the after-effects of a fire can be disturbing and traumatic. Even though a fire is put out, the damages do not stop right there. Fire damage can leave one without a safe shelter or make a thriving business merely turn into debris and ruins. While we know this is difficult to cope with emotionally and financially, our SERVPRO fire restoration crew can help you get out of this situation with our prompt and quick service.

The soot and smoke produced in a fire can further lead to the collapse and weakening of the building and its components. Therefore, we first perform a soot damage test with a chemical sponge to know how much soot is left at the fire site. 

Our fire damage restoration process includes building stabilization, removing fire-damaged material, cleaning and deodorizing with state of the art cleaning and sanitation equipment, and complete reconstruction.

Fire can cause significant, long-lasting damages. You can count on our team as we smoothly get you through the fire restoration process. Our specialist teams ensure to get you or your business back to normal operations as soon as possible as a way to help you deal with the catastrophe. 

What is Mold Remediation and Restoration?

Mold not only causes rot and decay to your homes and business, but it will also lower its potential value. 

Mold usually builds up in damp and humid areas. When the total amount of the mold crosses the normal levels, it can become destructive for your home.

SERVPRO of South cobb uses advanced techniques and equipment to perform all types of mold remediation - including dry rot to black, yellow, pink, and white molds. Our mold experts know the areas that have to be checked - bathroom, window frames, behind walls, attics, carpeting, basement, water-damaged mattresses - to track the spores and remove them. 

We are available to assist you if you are looking for a mold inspection team or wanting mold removal- we are at your service 24/7.

Who owns SERVPRO of South Cobb?

SERVPRO of South Cobb is a leading franchise owned by Rick Northen. SERVPRO specializes in restoration services related to fire, water, and mold damage. With over 50 years of combined experience, we feel pride in delivering quality, transparency, and efficiency to our customers. Quality customer service has been possible due to the untiring efforts of our trained, professional, and certified cleaners having years of field experience, providing cleaning services for domestic, commercial, and industrial sectors. 

We believe in using the latest environment-friendly cleaning supplies - because we care for you and our planet - which certainly makes us stand out from the rest.

We aim to provide hassle-free and seamless service to all our customers. We get many referrals and returning customers to us every time you search for restoration services!

Our services do not end here; we make sure to follow up with you to know if you are content and satisfied with our services. For us, leaving a happy customer is our top-most priority!

Call us at: (770) 739-2355.

5 SERVPRO Guidelines For Handling Suicide Cleanup

10/26/2020 (Permalink)

Contact Us Today for Crime Scene and Trauma Cleaning Services!

SERVPRO Specializes in Suicide Cleanup Services in Atlanta 

Losing a loved one to suicide is an experience that we hope no one has to go through. A death in the family can turn every family member's world upside down. Knowing that they will never be able to hear that person's voice again can be very traumatic. When it comes to suicide, the team at SERVPRO wants the suicide clean up to be the last thing to have on their mind. We want to help any way we can in cleaning up the suicide scene so that those involved can focus on mourning the unexpected death. 

In this blog post, we will go over our guidelines to properly mitigate a biohazard from suicide. The topic of suicide is not a topic that we enjoy talking about, but we want our local Atlanta residents to know that there is a resource during traumatic events. 

5 SERVPRO Guidelines for Safe Suicide Cleaning 

It is best to always leave the cleaning to professionals due to the health hazards that come along with suicide cleanup. A dead body's bodily components can pose serious health threats such as HIV and hepatitis, and other viruses that are not necessarily apparent. Trained professionals know that it is vital to protect yourself from exposure to any biohazardous materials when cleaning after a suicide occurs. These following five guidelines are what the professionals at SERVPRO of South Cobb adhere to when performing suicide cleanup.  

1) Always wear personal protective equipment (PPE)

An industry-standard PPE includes coveralls, disposable gloves, respirators, safety shoes, and goggles.

2) Only use industry-standard cleaning products

SERVPRO only uses the top of the line cleaning products that are registered disinfectant products. Registered cleaning products have a broad spectrum to kill all pathogens and viruses. For safety precautions, it is always best to NEVER mix cleaning agents and follow the instructions written on the back of the container carefully.

3) Use biohazard containers

Contaminated materials need to be disposed of in marked biohazard bags that are securely closed. Biohazard waste management is regulated by the Environmental Protection Agency (EPA) and the Occupational Safety and Health Administration (OSHA). Only dispose of biohazard waste at locations that are registered with these regulating authorities.  

4) Disinfect all suicide cleaning equipment

In all suicide cleanup jobs, we will use a wide array of equipment, including mops, brooms, and buckets. All of the pieces of equipment used in a suicide cleanup should be effectively sanitized with a solution designed for killing viruses and pathogens. 

5) Seek medical attention if exposure occurs 

It is still possible to be exposed to blood from the suicide cleaning even with PPE. If this occurs, it is best to rinse the exposed areas and seek medical attention. 

SERVPRO Suicide Cleanup Division

SERVPRO of South Cobb specializes in crime scene cleanup and has helped thousands of families, property owners, and businesses handle suicide cleanup.  

All of our crew members here at SERVPRO have gone through extensive training to ensure that a home is properly disinfected from all biohazardous materials. SERVPRO is known in the industry as a leader in biohazard remediation.  

SERVPRO Asbestos Testing FAQ

9/28/2020 (Permalink)

SERVPRO of South Cobb will help with asbestos abatement.

SERVPRO offers asbestos abatement testing for any property that was built before 1980. Asbestos testing ensures safety to individuals that are coming in direct contact with your property. 

How to test for asbestos?

To test for asbestos, we will take a sample of the material that may be of question. We will then send out the material to a SERVPRO partnered lab that will take a look at the material under a microscope using polarized light. The lab that we have partnered with will then send us a report if the material contains asbestos. 

What was asbestos used for?

Asbestos was a building material that was used before the 1980s. Asbestos was primarily used as a fire insulator. Asbestos can be found in flooring, insulation, pipe wrapping, drywall, and roof materials.  

What are the different types of asbestos?

Chrysotile is the most common type of asbestos that we see in home building materials. Other different types of asbestos are chrysotile, amosite, crocidolite, anthophyllite, tremolite, and actinolite. 

Why is asbestos harmful?

Asbestos causes health risks like mesothelioma and other forms of cancer. The United States government has regulated asbestos due to its cancer-causing properties. The 1930s is when asbestos started being used in home building materials. By 1978 the EPA began to study on a possible ban on the use of asbestos.  

Is asbestos dangerous if undisturbed?

In most cases, asbestos is safe if it is undisturbed. When it comes to flooring that contains asbestos, it is sometimes best to place new flooring on top rather than removing the asbestos flooring. The best thing to do is to avoid asbestos from entering the air.  

Is asbestos recognizable?

Asbestos is not easily recognizable due to its fiber size. At SERVPRO of South Cobb, we always get possible asbestos materials tested. 

What is asbestos popcorn ceiling?

Asbestos popcorn ceiling is easily recognizable because of its sprayed-on texture. When touched, it can turn into powder quickly. 

How much does it cost to test for asbestos?

The cost of asbestos abatement is determined by the job's size and time frame. When handling asbestos, we do not like to rush the process. We find it essential to ensure that all individuals who can potentially come in contact with asbestos are safe.  

How is asbestos removed?

Asbestos needs to be handled by a professional company with all the licenses to ensure that the job is being performed correctly. When a SERVPRO professional arrives on-site where asbestos has been detected, the proper containment and equipment will be used to ensure that all individuals are safe.

Why Hire SERVPRO For Asbestos removal?  

SERVPRO of South Cobb takes asbestos abatement very seriously. If you think about renovating your home, it is best to have your materials tested for asbestos.

Conclusion

SERVPRO of South Cobb offers more than restoration services. We want our Georgia locals to be safe from asbestos and other harmful airborne agents. We have a construction division that can rebuild and remodel after a loss occurs and offer the proper testing of your materials. Call us today if you are looking for a reputable asbestos abatement company that can handle any size disaster. 

More about Smyrna 

Call us at (770) 739-2355.

Is It A Good Idea To Invest In A DIY Mold Test?

8/3/2020 (Permalink)

Call SERVPRO for a professional mold inspection

How To Test For Mold DIY 

You may have recently found mold in the basement of your Smyrna home, and now you are looking to test the mold yourself before hiring a professional mold remediation company. Before you purchase a DIY mold test home depot, we want to let you know that we have found that most home test kits are notorious for providing inaccurate readings. 

Drawbacks of DIY Mold Test

Mold spores are everywhere, both indoors and outdoors. Spores can enter the home in a variety of different ways. Every time you open the door to your home, mold is coming through the air. Mold spores also enter in ventilation systems. 

Most of the Georgia homes are safe from mold damage because the environment is unsuitable for the spores. Mold likes warm damp areas to live and reproduce. Typical mold in a home can contain enough spores in the air to trigger a false positive when using a DIY mold test kit. Mold is only an issue when it forms into colonies, usually due to excess moisture in a Smyrna home.

How To Test Home For Mold

If you suspect that your home has been damaged by mold, then it is best to hire professional mold inspection and testing by a trained environmental hygienist. A skilled environmental hygienist will perform an air quality test for mold to dictate if your home has a severe mold problem. An air mold test will allow the homeowner to know what kind of mold is present in the home. If the environmental hygienist finds a mold problem inside your home, then it will be best to consult with a mold damage cleanup company to develop a plan of action to get rid of the mold. 

Benefits of Quality Mold Cleanup

A black mold test performed by the environmental hygienist is just the start of a mold mitigation company that will help Smyrna homeowners who have been affected by mold. An experienced company like SERVPRO understands the best practices to treat a mold infestation. SERVPRO technicians have gone through extensive training offered by the IICRC to know what the equipment and cleaning solutions would be best to remove the areas that have been affected by mold. 

Equipment needed for black mold cleaning  

On a mold job, you will see the following pieces of equipment:

1) Dehumidifiers 

A dehumidifier will be used to ensure that the affected areas do not have any water molecules in the air because mold thrives in damp areas. 

2) Air filtration devices 

An air purifier or air cleaner will remove contaminants from the air in a room to improve indoor air quality.

3) Hepa Vacuums 

Hepa vacuums allow the technicians to vacuum up mold spores without them spreading to other areas. 

4) Negative air pressure barriers 

Negative air pressure barriers allow mold to be contained in only the affected area. 

Mold damage often comes following water damage that was not properly cleaned. If your home is suffering from both water and mold damage, SERVPRO of South Cobb will come in and locate, fix, and eliminate any sources of excess water. 

A quality cleanup starts and ends with the proper mold testing. DIY mold tests purchased from home depot or lowes are less expensive but not in the long run. For best results, an environmental hygienist must test your home after mold remediation is complete to ensure that your home and family are safe. 

SERVPRO will remove the visible mold damage as well as the musty odor associated with a mold problem. Call us today, and we will make sure that your home is adequately tested and cleaned. 

More about Smyrna 

Please call (770) 739-2355.

Why Is Being IICRC Certified Important In The Restoration Field?

7/20/2020 (Permalink)

The IICRC plays a significant role in training and ensuring that all of their certified firm's work is consistent.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) plays a significant role here at SERVPRO of South Cobb. Owner Rick Northen leads the way in higher education by becoming the first certified technician in the early 2000s. 

The IICRC and its guidelines guide much of the work done to address water damage, mold containment, and cleaning materials. Let's make it clear; the IICRC does not have the power to create mandatory regulations. Rick is the one who holds our employees to a higher standard here at SERVPRO of South Cobb. 

The IICRC organization was founded in 1972. Since then, they have worked to improve the cleaning and restoration industry's voluntary standards to benefit consumers, and the quality of cleaning a business performs. These standards are continuously developed over time with input from professionals across North America. 

The Quality of Training

In Austell, Georgia, a quality disaster mitigation company must keep up with the evolving standards of cleaning and restoration. SERVPRO technicians all must go to an approved IICRC training school to be awarded and learn more about specific industry techniques and standards.

Classes operate year-round in the following categories:

• Water restoration
• Fire restoration
• Upholstery cleaning
• Carpet cleaning
• Applied structural drying

Trained technicians must prove that they can perform work to the highest standards in the industry. To be a certified technician ensures the work is going to be completed at a high-level, but it also provides the technician with the best safety practices. 

The Importance of Continued Education

The IICRC is known to promote an ongoing learning process, and SERVPRO of South Cobb embraces continued education for its employees and franchises. When a new franchise is developed, the owner must take a 15-day course at a corporate training facility covering topics such as mold mitigation and carpet and upholstery cleaning. Restoration technicians also have access to self-paced learning through the IICRC that involves videos and testing. 

Here at SERVPRO of South Cobb, we understand that every building is different and requires unique drying and cleaning solutions. Our certified technicians know the best cleaning methods and materials for a variety of situations. When a new employee comes to work at SERVPRO, we have them work with a veteran employee for a few months before allowing them to perform work independently. We have set this protocol to ensure that we continue our high standard of work that we proudly stand behind. 

SERVPRO Classes

SERVPRO holds classes for insurance agents, insurance adjusters, and property management professionals. The classes that we offer are to help teach the basics of the restoration and what to do when disasters strike. The structure of our programs is offered at our office or a convenient location for the majority of registered attendees.

Contact us

Please contact us at (770) 739-2355 if you want to know more about SERVPRO of South Cobb and the certifications that we obtain. We pride ourselves on our highly educated and trained team and being able to handle any size disaster.

SERVPRO of South Cobb is a Certified IICRC Firm

6/8/2020 (Permalink)

All of our technicians go through extensive training to be IICRC certified.

What does it mean to be an IICRC Firm? 

SERVPRO of South Cobb is an IICRC firm. For those wondering, IICRC stands for The Institute of Inspection, Cleaning, and Restoration. The IICRC has created the standards for the restoration industry by providing training and certification to cleaning and restoration companies. You can tell if a company is IICRC certified by the certified logo badge on any restoration business website. When choosing a restortion contractor we recommend second-guessing using any business that is not displaying an IICRC badge because they most likely do not have the next level training to handle all restoration services. 

What do certified IICRC Firms guarantee?

When we decided to become an IICRC certified firm we choose to: 

• Always present accurate information to our customers 
• Always conduct business with honesty and integrity
• Always have a certified technician on site 
• Always continue education for our staff so that they know the latest industry trends
• Always obtain the highest level of insurance to protect all parties 
• Always Adhere to the IICRC’s code of ethics 

The IICRC Standards 

The IICRC offers many certifications that help create industry standards for many restoration and commercial cleaning companies. The IICRC standards have multiple certifications that take years to develop and obtain. 

IICRC Restoration Certifications:

• water damage restoration technician (wrt)
• applied structural drying technician (asd)
• water damage restoration technician and applied structural drying technician combination course (wrt/asd)
• fire and smoke restoration technician (fsrt)
• health and safety technician (hst)
• building moisture thermography (bmt)
• applied microbial remediation technician (amrt)
• commercial drying specialist (cds)

These certifications are specific for restoration companies. The IICRC has commercial cleaning training and certifications as well. Their cleaning certifications include best practices for commercial and residential cleaning and certifications on how to clean different floors. 

Staying On Top of Education 

Every five years, our SERVPRO technicians have to renew and update their certifications. The reason that it is every five years is that the standards are reviewed and updated by the IICRC. Water, fire, and mold damage restoration techniques are changing rapidly. In the past year, we have seen rapid changes in technology and science; being on top has been a key driver to our success. To obtain a certification, an individual must attend an IICRC-approved course and complete a written examination. The certified individual cannot get the certification if they can’t document skills in the specific subject that they would like to become certified.

Trust Your Local SERVPRO Professionals

When it comes to hiring a restoration business, we want our customers to know that we are IICRC certified. Our certified firm handles restoration in all of South Cobb and the surrounding areas. Being a certified IICRC firm makes us not only credible but also trained to an industry standard. 

We want our South Cobb residents to know that we provide the industry standard that stands behind the SERVPRO name, but we also have the IICRC certifications to provide the best work to our customers. In the event of a restoration emergency, please give SERVPRO of South Cobb a call anytime at (770) 739-2355. We are here to help you 24/7.

SERVPRO's Class-Based Dehumidification System

4/29/2020 (Permalink)

Evaluating the Class of Water Damage is Essential to Planning Remediation

Dehumidification is one of the most difficult - and one of the most important - tasks to be done in any water removal job. Determining the correct timing, volume, intensity, and equipment for dehumidification can be a difficult task even for our veteran IICRC trained technicians, so SERVPRO locations nationwide have adopted a fairly straightforward class-based dehumidification system to provide for any drying situation adequately. While a Class 1 scenario requires far less work than a Class 4, we make sure to give all projects we take on the time and attention needed to ensure a thorough job done. 

Class 1 

Class 1 scenarios are most common when only light water removal is necessary for Smyrna homes. Here, very few porous materials such as carpet, padding, and fabric have been affected by water damage, and the only drying we need to do concerns puddles and non-invasive water throughout the area. These situations do not often require more than minor dehumidification regimens. To make sure damage is not worse than it at first seems, we always make sure to use thermal sensors to determine if water has penetrated into any materials we find it on. 

Class 2 

In a Class 2 scenario, there may be moderate soaking of porous materials, and larger sections of carpeting may be damp. Water may also have wicked up walls around the home, although usually less than two feet high. These situations are when we start to need more advanced dehumidification regimens and machines to address the problem. 

Class 3 

A Class 3 scenario usually contains wide stretches of wet carpet, fabric, upholstery, and other porous materials. In most cases, water has seeped in from above, such as in a flood. Heavy dehumidification may be required to remove the deep-seated water molecules present throughout the environment. 

Class 4 

Class 4 scenarios are what challenge SERVPRO personnel the most. In these relatively rare situations, water has penetrated into much harder materials such as tough woods and concrete, requiring specialty dehumidification procedures. Although these hurdles are tough to surmount, our diverse array of tools and national resources allow us to handle them fully. 

SERVPRO of South Cobb takes water removal seriously, ensuring that no step gets skipped over and no home is left with excess moisture. Contact us at the first sign of water damage at (770) 739-2355.

We know The 3 Most Common Places To Find Mold in Your Austell Home

4/29/2020 (Permalink)

For as long as people have been living indoors, Austell mold has been a serious issue to conquer. No dwelling is immune to the spread of mold. Mold grows from constant moisture buildup from damp surfaces, water leaks, and humid climates.

The problem with Austell mold is it can spread if it is not treated immediately. You may find a little mold in the corner of a wall and it will quickly spread to the floor, all over the wall, on your furniture, and even up to the ceiling. There is really no place that mold cannot spread. To keep from developing a mold infestation, perform regular checks where mold typically grows like the basement and other areas of the home that tend to stay damp.

Basements

The basement can be a breeding ground for mold. It has a tendency to be damp due to the drainage of water that flows through it. Basements are filled with pipes, sinks, sump pumps, and other fixtures that can potentially develop a water leak, overflow, or a simple collection of water, which will, in turn, create the perfect scenario for mold to grow. Spores can grow from any type of moisture in the ground and spread to your walls. Home basements with concrete walls tend to be covered with drywall and drywall can be a perfect environment for mold spores to grow, since it is made from wood.

Bathrooms

Bathrooms are another important space to check regularly for mold. Bathrooms are filled with pipes, drains, porous surfaces, and fixtures that use water on a daily basis. Bathrooms are the one room in the house that stays damp more than it stays dry. Every shower and bath taken in a bathroom can create a moist, damp, and humid room for mold to grow. Your bathroom is the last room you want mold growing and destroying your space. Tile is used in bathrooms to keep mold at bay, however, drywall is still used under the tile making it a hotbed for mold growth.

Kitchens

The kitchen, though not as bad as bathrooms, can still develop a mold situation. The sink area is the main area to keep a focused eye on because drains and pipes could have leaks, not to mention the water left behind from washing dishes and preparing food. Keep in mind, though you may only have one water source in your kitchen, spills and standing water can also cause mold.

These are the three main places that mold can grow in your Austell home. If you find mold in your home you need to call us ASAP for mold remediation services at (770) 739-2355.

Visit https://www.smyrnaga.gov/ for more information about the city of Smyrna.

The Professional Training of SERVPRO Employees

4/28/2020 (Permalink)

All professionals at SERVPRO of South Cobb go through extensive training.

There are plenty of restoration companies across the country, corporate and local alike. The most well-known restoration company is SERVPRO, due to the fact that, firstly, they’re a franchise capable of being owned by anyone. Secondly, they have an extensive training program for their employees. This training program is the core of their professionalism, by ensuring that employees show up to the site of any restoration location with the know-how to make it “Like it never even happened,” as their slogan ensures. The training program covers specific topics, including all types of restoration, such as fire, water, carpet and upholstery, and mold. There are further training courses for active employees who want to further their knowledge of the restoration field. The importance of SERVPRO’s training program is that any employee can engage in a number of beneficial classes and continue to train beyond the requirement if they chose to. By having a training program in place, SERVPRO can hire anyone dedicated to the work and teach them how to get the job done to SERVPRO’s standards. SERVPRO has been commended for this training program in the past and it’s obvious why. 

In comparison to other restoration companies, SERVPRO has the professional IICRC credentials for each of their employees due to the training program they’ve put in place. You can be assured, when hiring them, that the SERVPRO employees showing up to your home or building have gone through several hours of training to be able to do the work they’ve come to do for you. That is just one of the great differences between SERVPRO and other restoration companies. 

If you’re in need of a restoration professional, hire your local SERVPRO of South Cobb at (770) 739-2355.

Why SERVPRO is the Best Fire Restoration Company

3/30/2020 (Permalink)

The severity of fire damage puts lives on hold, ruins entire homes, and threatens the safety of families. It’s important when picking a fire restoration company, to choose one that has you as the priority. What that means is that the fire restoration process is more than just a project. For example, if you experience fire damage in your home, you can call the 24-hour SERVPRO National Customer Care Center. At any time of the day, you can call and have a SERVPRO professional listen to you explain your experience to plan the best strategy for the fire restoration process. Following this phone call, which you can make at your leisure, a team of SERVPRO fire restoration professionals will arrive at your home to make an assessment of the damage and plan the restoration process. This step is a vital part of creating an efficient plan that allows SERVPRO professionals to fix the fire damage as quickly as possible. The team will then cover the damaged areas to avoid further damage to the home, including windows, walls, and the roof. Then they will remove the smoke and soot. After it has been entirely removed, a critical cleaning and sterilization process will occur to ensure the safety of the home.

SERVPRO is an excellent company for fire restoration because they prioritize the safety of the family. At any time you need, you can call SERVPRO and receive helpful information and even begin the process of fire restoration. If you require fire damage restoration, call your local SERVPRO of South Cobb at (770) 739-2355. SERVPRO of South Cobb is an affordable option for fire damage restoration. Our IICRC professionals will assess the damage and walk you through the process required to make your home “Like it never even happened.”

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO of South Cobb is here to help during this time of need during this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of South Cobb,(770) 739-2355

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

The Professional Training of SERVPRO Employees

1/13/2020 (Permalink)

Hire someone who will treat your home as if it were their own.

There are plenty of restoration companies across the country, corporate and local alike. The most well known restoration company is SERVPRO, due to the fact that, firstly, they’re a franchise capable of being owned by anyone, and secondly, they have an extensive training program for their employees. This training program is the core of their professionalism, by ensuring that employees show up to the site of any restoration location with the know-how to make it “Like it never even happened,” as their slogan ensures. The training program covers specific topics, including all types of restoration, such as fire, water, carpet and upholstery, and mold. There are further training courses for active employees who want to further their knowledge of the restoration field. The importance of SERVPRO’s training program is that any employee can engage in a number of beneficial classes and continue to train beyond the requirement if they chose to. By having a training program in place, SERVPRO can hire anyone dedicated to the work and teach them how to get the job done to SERVPRO’s standards. SERVPRO has been commended for this training program in the past and it’s obvious why. 

In comparison to other restoration companies, SERVPRO has the professional credentials for each of their employees due to the training program they’ve put in place. You can be assured, when hiring them, that the SERVPRO employees showing up to your home or building has gone through several hours of training to be able to do the work they’ve come to do for you. That is just one of the great differences between SERVPRO and other restoration companies. 

If you’re in need of a restoration professional, hire your local SERVPRO of South Cobb at (770) 739-2355. SERVPRO of South Cobb has employees who have gone through the well known training program of SERVPRO and can offer you the most professional restoration services.