Recent Commercial Posts

Commercial Smoke Alarm Maintenance Tips

8/31/2020 (Permalink)

Commercial smoke alarm malfunction resulting in severe fire damage SERVPRO is here to help restore your property when fire damage strikes.

It has proven that routine maintenance of smoke alarms saves lives. In this post, we will go over the importance of smoke alarms in commercial buildings.

Before we dive in, we ask to make sure that you check that your properties smoke alarms to ensure that they are all currently working. 

Are Smoke Alarms Required In Commercial Buildings? 

To simply answer this question is Yes. It is required that all commercial buildings have a fully functional smoke detector in each room and hallway of the commercial structure. The commercial smoke detectors will have a tag that shows when it was last maintained and the date on when the batteries were replaced.  

How does a Smoke detector detect a fire? 

The initial function of a smoke detector is to detect when a fire is present. There are two types of smoke detectors found in commercial buildings, photoelectric, and ionization. 

1) A photoelectric model smoke detector has a light source that goes into the sensing chamber. When smoke enters, it causes light to reflect onto the sensor, triggering the smoke alarm. These units are used best at detecting smoldering fires that start with heavy smoke. These types of alarms are best located in a bedroom or living room or family room.

2) An ionization model smoke detector uses radioactive material positioned between two electrically charged plates to ionize the air inside. The air creates a current flow between two plates, and when smoke disrupts the ion flow, the alarm will set off. These detectors respond quickly with smoke and flames. These types of smoke alarms are best located in a utility room or in a kitchen.

Top 5 Best brands for commercial fire alarm smoke detectors 

  1. Honeywell
  2. Edwards Signaling Solutions
  3. Siemens Fire Safety Solutions
  4. Tyco Fire Alarms
  5. Bosch Fire Safety Solutions

These are the top five brands that we have seen used in the Metro Atlanta area. However, many other smoke detector brands are also highly rated. 

Did you know that smoke alarms should be checked monthly?

Commercial property owners need to make it a requirement to routinely check the property's smoke alarms once a month. It is an integral part of a fire safety plan. 

The National Fire Prevention Association  has provided us the following information for smoke alarms:

  • Test all smoke alarms at least once a month. Simply press the test button to ensure that the alarm is working.
  • Smoke alarms should be on the ceiling or high up on a wall.
  • There are specifically designed smoke alarms for those individuals that are hard-of-hearing or deaf.
  • Smoke alarms should be replaced every ten years.
  • The technology that has been developed in today's commercial smoke alarms can quickly signal a multitude of fire conditions. 

Here is a Baker Mayfield smoke alarm commercial featuring Quarterback Baker Mayfield in the browns stadium trying to figure out where the smoke detector sound is located. If you notice the commercial smoke detector is in a great location, on the ceiling.  

In this post, we have included a few examples of how to maintain a smoke alarm and the two different types. Before we end this post we need to mention that it is also a good idea to review your fire safety plan and practice evacuation twice a year. Ensure that everyone in the commercial building knows the plan and knows where to meet outside. SERVPRO of South Cobb offers a free Emergency Ready Plan for the next time fire damage strikes. 

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Please call (770) 739-2355.

What To Do When Important Documents Are Damaged By Water In Your Atlanta Property| Call SERVPRO Experts For Help!

7/27/2020 (Permalink)

Damaged documents from water loss SERVPRO can save important documents after a commercial loss.

Document Drying After A Commercial Water Damage In Atlanta

There are many commercial buildings in the city of Atlanta. Most of the highrise buildings belong to corporations that store essential documents. What would happen if you did not have a dry bag for documents causing all of the businesses' critical documents to get wet? 

An Accounting firm or Lawfirm can not risk the loss of the essential documents of their business. A water loss to a commercial building will potentially be an expensive loss to the property and paper document. If you find yourself in a position where you have recently lost essential documents from water damage, contact us to have our commercial restorers to help recover documents that have been damaged. Drying documents is expensive and time-consuming, but it can save your business hours of paperwork.

When severe water damage occurs to a commercial building in Atlanta, there will be a process called a pack out. A packout is where our SERVPRO professionals will take all of the salvageable materials back to our facility for drying. We can save electronics, rugs, and any other essential items that have been damaged. In the past, Atlanta property managers have communicated with a SERVPRO project manager during the inventorying and packing out stage to let them know what the most valuable items are and what can be discarded. 

When it comes to saving documents that have been damaged by water, we need to be clear that existing damages to documents cannot be reversed. We can prevent the documents from being lost using advanced drying techniques, including sublimation.

What is Sublimation?

Sublimation is a process of turning a solid into a vapor without having to go through the liquid state. When looking to have your documents restored, you need to consider the contamination levels the document has and how long it has been exposed to moisture. The more severe the damages to the document are, the longer the time frame will be to restore the papers. Allow our trained SERVPRO restorer to explain the costs and time frames for each document that has been damaged. We always leave it up to the owner of the documents to let us know if they want us to save the document. 

Four techniques used to save wet documents 

1) Vacuum thermal-drying

2) Air-drying 

3) Vacuum freeze-drying

4) dehumidification

The Process For Saving Documents 

We have found the best first step to remediate wet documents is to freeze them. Freezing slows the process of water destruction and will give the SERVPRO restore more time to determine the best course of action to save each document.


Hard copy documents, when damaged from water, are not going to be easy to remediate. Contact SERVPRO of South Cobb to have a professional come and evaluate the best course of action to save your property and the belongings inside. 

In case of emergency, rely on the professionals at SERVPRO of South Cobb to clean up the damage. We are available 24/7 to clean up any water and mold damages that your property has recently had. For all questions, please call (770) 739-2355.

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Commercial Mitigation Partnerships with StateFarm

6/15/2020 (Permalink)

Servpro partnership with State Farm We are preferred vendors for many of the national insurance companies.

SERVPRO's higher standard of workmanship has led to a partnership with StateFarm  

Many commercial buildings in Atlanta have chosen StateFarm to be their primary insurance policyholder. By choosing StateFarm, they agree that StateFarm will cover any restoration damage to their property. Commercial property owners are sometimes not aware that when water, fire, or mold damage occurs in an Atlanta commercial property, the policyholder is free to use any contractor they choose to repair the damages that have taken place at their property. Although our customers can choose any water damage repair contractor, we have been fortunate to find that our Atlanta residents are happy with us as their primary water damage point of contact. 

SERVPRO's Partnership with StateFarm

StateFarm offers their Atlanta clients to choose a contractor from their list of service providers that have agreed to participate in StateFarm’s Premier Service Program. SERVPRO of South Cobb has had to meet specific standards annually to be a partner in the StateFarm premier service program to retain this special designation. 

Purpose of the Service Program 

The StateFarm Premier Service Program has been designed to help customers recover from the unexpected following a covered loss. This program is voluntary for policyholders but highly recommended, especially for those who are commercial owners.

Standards to participate: 


The use of Xactimate estimating software is essential to use when working with insurance providers like StateFarm. SERVPRO uses Xactimate to make sure that work is priced at the industry standard for the exact location where the loss occurred. When it comes to training our team to use Xactimate software, we make sure that our team knows that the customer always comes first when estimating. We want our commercial owners to get the most out of their estimates to get their property back to prior loss conditions. 

Fast Acting  

When water damage strikes an Atlanta building, someone from our office staff will contact the policyholder within 1 hour from the first notice of the loss. Due to water damage causing more damage as time elapses, we make it a goal to call as soon as we are notified of the damage. SERVPRO of South Cobb also makes it a standard to arrive on-site to begin the water mitigation work within 4 hours after receiving the assignment. Please note that there are some exceptions to this protocol. In some cases, we are in a storm event causing our office to experience extremely high call volume. Please keep in mind if you have not heard from us within an hour during a storm event, we will contact you, but it may take a bit longer than 1 hour to contact you and more prolonged than 4 hours to begin work. 

Industry Standard

By partnering with StateFarm, we promise to perform all of the mitigation services by using the most recent version of the Institute of Inspection Cleaning and Restoration Certification (“IIRC”) Standards and References Guide. To go a step further, we make all of our staff go and get their IICRC water mitigation certification within six months of working with us. We know how important it is for our team to know the best practices to handle any restoration job properly. 


We don't take our partnership with StateFarm for granted. We want our Atlanta residents to know that when we are continuously working to perform above the industry standard. We like to be known as a restoration company that has integrity behind every job. If your commercial property has recently suffered from a water damage loss, please call our office to schedule an appointment ASAP at (770) 739-2355. StateFarm has backed up our name as a preferred vendor to handle any size disaster. 

Commercial Water Removal In Smyrna, Georgia

4/29/2020 (Permalink)

Commercial building If you need us for commercial water damage services, call (770) 739-2355.

Commercial Water Removal

The weather in Smyrna is OK now, but as most business owners know, most of their flooding and other water issues come from broken toilets or split water lines. No matter the setting, all water damages should be handled by a professional service.

We have seen that there is a tendency to cut corners when it comes to commercial water removal in Smyrna. Many business owners have no problem spending money on a licensed plumber and then will rent a shampoo machine and a water-vac from the nearest big box store to clean up the mess. At SERVPRO of South Cobb, we know that this is never a good idea.

The best rental equipment cannot match the commercial-grade machines we bring to each water damage job. We have qualified IICRC personnel trained to maintain our equipment on-site and have it ready every time it's needed. 

Take carpets as an example. A water-vac removes most of the water, and they may even feel dry to the touch, but there is always some moisture trapped inside. To thoroughly remove the water and dry them, SERVPRO technicians use pumps, water extraction wands, air movers, and dehumidifiers.

If the water is over two inches, we start with the pumps. Even in an ample space with multiple offices, our pumps can finish the job in just a few hours. If it is under two inches, we begin with the extraction wands. Unlike a water-vac, we have multiple settings to adjust the speed and force used. Most of the wands also have a built-in heating element, so we can start to dry the carpets as we finish removing the water trapped inside.

Once we finish with the wands, there is still a small amount of moisture trapped between the carpet layers. Most commercial carpets are glued down, so we use air movers to send dry air over the surface. Proper training is essential so that the glue does not cause the carpet to form bubbles. 

Each type of business and building has its special requirements to remove water and reopen the doors to customers. If you need us for commercial water damage services, call (770) 739-2355.

The Importance of Promptly Seeking Water Removal Services For Your Smyrna Restaurant

4/29/2020 (Permalink)

Smyrna restaurant Call us today at (770) 739-2355 if your restaurant has suffered from water damage.

The Importance of Promptly Seeking Water Removal Services For Your Smyrna Restaurant  

Your Smyrna restaurant might be a well-established facility for all of the readers and researchers in your area, but that same foot traffic is what pays the bills and keeps your business in the black. When disaster strikes your building and leaves high volumes of water on the floors throughout your business, professional restoration is one of the best solutions to get your doors open again to that critical customer base more expediently.

When your Smyrna Restaurant requires water removal services along with restoration efforts, there is typically quite a lot on the line to getting the issue resolved promptly. No matter which area of your shop takes the brunt of the water damage, there are constant considerations you have to concern yourself with as the owner. The amount of time that your shop has to remain closed for restoration, damage to your books and other stock, time off for employees that count on a paycheck, and also the threat of costly substantial structural damages, all matter.

When our SERVPRO technicians reach your storefront, it is critical for our team to look at the full scope of the damage, as we prepare for the extraction. Removing the water from the area is often a task for a combination of our equipment. With higher volumes of water to extract, the most efficient means of pulling the bulk out of the affected area is through one of the pump trucks in our fleet. Spot extractions follow suit after this, using both portable pumps and wet-vacs for small and inaccessible places.

Drying the area completely is a critical component of our restoration process. Our SERVPRO professionals utilize several different tools for this step as well, based on the severity and size of the dampened areas. For inaccessible areas that commonly remain damp following flooding or excessive water damage, our technicians utilize equipment like our Injectidry system to get inside of walls and dry them out entirely. Moisture reduction is crucial to prevent books from absorbing dampness or degradation.

When your restaurant falls victim to a water emergency, time is often of the essence. Contact SERVPRO of South Cobb. Our experienced IICRC trained technicians are available 24/7 for any restoration need you might have. Call us today at (770) 739-2355.

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Mold Attracts Many Types of Bugs in Commercial Properties

4/27/2020 (Permalink)

Mold attracts a number of bugs due to the fact that it breaks down things that bugs commonly consume. Cockroaches are attracted to moldy areas because mold breaks down paper, a cockroach's food of choice. The mold makes the paper easier to digest which allows the nasty little bugs to consume lots of it, easier, and therefore repopulate faster. A thriving environment for cockroaches is anywhere mold has reached wallpaper or a bookshelf. Likewise, booklice enjoy mold for the same reason. Moldy paper is easier to digest for booklice the same way it is for cockroaches. Mold mites, on the other hand, consume the mold directly. Though this almost seems ideal, being that they feast on the mold itself, mold mites produce hairs on their bodies that cause allergic reactions for humans. These hairs float off of their bodies and into the air and are undetectable to us. We may have a reaction to mold mites without even knowing that they’re there. The odor produced by mold attracts termites, being that termites know where there is mold there is weakened wood to consume. 

Knowing that bugs are attracted to mold is frustrating because these bugs can create damage in your commercial property just as much as the mold and water damage. What started as a simple leak or build-up now result in multiple sources of commercial damage. Because of this, the best time to act on the discovery of water damage or mold is as soon as it is found. Give us here at SERVPRO of South Cobb a call at (770) 739-2355 for any water damage restoration emergency, and we will respond right away. 

SERVPRO Is Here To Help Spot Water Damage Pt 2

4/20/2020 (Permalink)

Commercial building ceiling Keep an ear out for changes in typical sounds to identify if there are any problems with your plumbing system.

Here are six simple ways to spot potential water damage in a commercial building: 

Pooling/Standing Water 

A pool of water can indicate an indoor leak or a burst pipe or several issues related to water damage. If you notice moisture or water collecting in any area that doesn’t go away or gets more extensive, you may have a leak or seepage somewhere. There may also be times you see water pooling in areas of your lawn. If you see this, it may indicate a rise in the level of groundwater usually after heavy rainfall or a burst pipe underground, which could result in significant foundation water damage. 


Areas that have been exposed to moisture for long periods tend to have a very distinct musky, moldy odor. If you notice any spaces in your building or business that have the strange smell of mold or moisture, you may have water damage somewhere not immediately visible. The IICRC trained professionals here at SERVPRO of South Cobb are trained to clean, sanitize, and deodorize your commercial building after water damage resulting in a lasting odor. 


Frequently along with the musky smell, areas that are damaged by water are usually noticeably cooler than other areas due to moisture in the walls and other materials evaporating. If there are colder areas around your building or business that are cooler than others, check for some of these other signs of water damage as well to determine if you may have a leak or seepage somewhere. 


A very easy to spot indicator of water damage is discoloration of materials like the walls and ceilings of your property. Standing water in a ceiling will eventually seep through the insulation and drywall and leave a yellowish stained spot where the water has collected. Over time these areas can sag if they’re large enough and even collapse if enough water has collected and sat long enough. 


Many sources of moisture can cause mold, and things such as bathroom condensation may cause mold that wouldn’t be extensive enough to require water damage restoration. However, mold in any area of your building is any indicator that there is too much-standing moisture that needs to be removed. Our professional technicians here at SERVPRO of South Cobb are specially trained in water damage restoration. They can adequately locate and remove all sources of mold in your building or business. 


The final and more subtle sign of water damage to your property is sound. While sounds of moving water, dripping, and creaking may all be sounds of a perfectly normal plumbing system. It is essential to keep an ear out for changes in typical sounds to identify if there are any problems with your plumbing system or if there is a leak somewhere in your building or business. 

In the event your building or basement floods, it is best to contact a company of professionals to respond quickly and adequately to help the situation. Give us here at SERVPRO of South Cobb a call at (770) 739-2355 for any water damage restoration emergency, and we will respond right away.

What Every Property Manager Needs to Know when handling a water Damage

3/16/2020 (Permalink)

The main causes of water damage in a commercial property are appliance leaks and overflowing, plumping breaks and leaks, large spills, and natural disasters infiltrating the structure of the building. One of the biggest reasons a commercial property is prone to water damage is because of a high population that runs through a building. Customers using the restroom, employees using appliances like a coffee machine or dishwasher, the large quantity of piping needed to cover an entire building. A home bathroom may be used a few times every day, but a building bathroom could be used several hundred times a day, creating a far greater opportunity for damage to occur. 

A couple of things to know about water damage in a commercial setting:

  • According to the IICRC, three types of water can be a part of water damage. 
  1.  Clean water damage caused by rain or clean appliance leaks.
  2. Gray water damage, caused by overflowing appliances or treated water.
  3. Blackwater damage caused by sewage or flooding.
  • Identify recurring sources of water damage.
  • Follow up with affected individuals after the restoration process has been completed.
  • Reusing a restoration vendor can allow them to understand the needs of the building well.

When choosing a restoration professional to have continued service with, consider the following:

  • Does their amount of equipment and workforce meet the requirement of restoring your specific location’s requirements?
  • How efficiently can they restore your location so the business can move on as normal?
  • How quickly can they pursue the project after receiving details and doing an assessment of the damage?
  • How can you get the best price to stay in your business’ budget?

SERVPRO of South Cobb can take care of all those considerations. They are a franchisee of a large business, therefore having any needed equipment readily available. They also are local as a result of being independently owned, so they know the area and can give the best market price for the service they offer. SERVPRO is a 24/7 emergency service company allowing your needs to be met before even listing them out.

The First Thing to Do When Your South Cobb Property is Damaged

3/9/2020 (Permalink)

Commercial Building Call SERVPRO of South Cobb for Commercial Restoration Needs

When damage occurs in a commercial property, the capacity for the spread of damage is much higher than in residential property damage. From surface area to multiple floors, there’s far more to consider when repairing a commercial property. The quantity of people using bathrooms, sinks, ovens, and other appliances raises the risk factor of accidental damage taking place. When it does occur, it can create a decent mound of stress for any property manager in charge of maintenance and restoration. 

Make sure to take the first, essential steps:

1) Take pictures of everything. You’ll want to remember each part that needs to be fixed and make sure everything is returned to normal.

2) Ensure your restoration professional has the right equipment. In order for any restoration professional to cover a large surface area or multiple floors, depending on the structure of your commercial property, they’re going to need a large quantity of equipment and workforce. Equipment includes: Dehumidifiers (for restoring humidity), air movers (for drying quickly), truck-mounted vacuums (for drying surface water), and negative air machines (for trapping contaminated air).

3) Call the right restoration professional. SERVPRO of South Cobb is an extensive restoration company, with over 1,000 pieces of restoration equipment. They know what the standards are for a professional restoration job, and they have a strong knowledge of restoration and  IICRC trained employees to bring their best effort to the table, regardless of the size of the project.

If you’re a property manager, unsure where to start with a little or big restoration job, call SERVPRO of South Cobb to take the weight off your shoulders. In just one call, you can alert SERVPRO of the necessary procedures needed to take care of the damage in a time-efficient manner and return operations to normal. While businesses are not immune to any restoration needs, time is the most valuable consideration in commercial restoration projects. Your business will be returned to normal as soon as you call SERVPRO of South Cobb.

Your Atlanta Office Building Cannot Afford to Wait on Water Removal

3/13/2018 (Permalink)

Call SERVPRO as soon as you discover standing water in your office space to get your doors back open quickly for your employees and customers.

Rely on SERVPRO for Quick and Thorough Commercial Water Removal

When your Atlanta office building suffers from a water emergency, there are so many concerns that you circle back through in your mind. Ultimately the best thing that you can do to ensure that your doors can reopen quickly is to entrust the cleanup and restoration to a professional, but how do you know that this is the right decision for your business?

The office building that you oversee in Atlanta might be in need of water removal, but have you stopped to consider what this means for the business? For starters, much like any business in any building, customers and clients are heavily relying on your doors being open and your services being available whenever they need them. Without this, you are running a severe risk of losing profits while you mull over the best approach to deal with your substantial water damage emergency inside.

In this digital age, no matter what profession or service that you offer to the public, your reputation is everything. The trouble with the instantaneous exchange of information that has been made possible through the advancements of the internet is that the longer your doors remain closed, the more that your reputation is going to suffer from those with a harsh opinion and a keyboard. That is what makes expedient restoration a necessity, and that requires professional expertise like our SERVPRO team.

Another critical consideration that comes with your water emergency and its apparent need for professional SERVPRO restoration services is the employees that depend on the company. You likely have an entire staff of individuals that rely on their positions within this company to support themselves and their families. The longer that they are kept away from work due to a water emergency, the more displeased they become and the more each of them struggles financially.

You should not sit on a water emergency in your facility for very long. The longer that standing water and moisture get permitted to sit in one place, the more likely that structural damages and mold damage could result. Contact us at SERVPRO of Southwest Cobb / Cascade at any time to help you clean up and restore your office building. Just call (770) 739-2355.

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Can Your Atlanta Gas Station's Drains Protect Against Water Damage?

1/18/2018 (Permalink)

Water Removal by SERVPRO Keeps Many Atlanta Businesses Open During Restoration Services

SERVPRO Can Help Keep Your Atlanta Business or Shop Open During Water Removal Services

If draining in your gas station in Atlanta is poor, water damage could lurk just around the corner. Many commercial services buildings and businesses are increasingly including drainage systems in all areas of the structure to eliminate threats of water damage and prevent potentially harmful situations. If your gas station or other unrelated business building lacks adequate drain systems near pumps, in the store section, or in restrooms, you may find yourself at odds with these damage factors.

Foundation Cracks
Water damage can happen to an Atlanta gas station's foundation when water is allowed to pool or puddle above it. While the most severe damage typically only results from situations where there is standing water of a measurable depth, puddles, and persistent moisture can cause many of the same disastrous effects as this much larger and more visible problem. A small storm, plumbing mishap, or mop bucket spill could be all it takes to start to cause damage to your foundation that could cost a fortune down the road. Though fortified, fuel tanks must always be protected from the elements.

Grout and Material Deterioration
While most types of flooring are resistant against the effects of water, long-term exposure to moisture can cause some deterioration of materials. Most notable are different types of tile grout: some can break down, crack, expand, contract, and develop mold growth after long-term contact with water. While SERVPRO can help to reverse these effects, it is best never to let them happen in the first place. To keep your floor and its materials in top shape, try to keep excess water to a minimum. Keep the floors dry.

Injury and Liability Lawsuits
Drainage systems are essential to ensure that your business retains as little water as possible across its floor space for liability reasons. While wet floor signs and warnings can do an excellent job of warning against temporary wetness that evaporates quickly, persistent puddles may be a lawsuit waiting to happen.

SERVPRO of Southwest Cobb / Cascade has helped dozens of local businesses to deal with the effects of fire, water, and mold damage to their properties over the years. Call us at (770) 739-2355.

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