Recent Posts

Disaster Recovery Plan: The #1 Best Preparation Guide for Property Owners

9/22/2021 (Permalink)

Disaster recovery plan with the SERVPRO ready profile logo Contact the professionals at SERVPRO for a free disaster recovery plan!

Disaster can strike at any moment, but when prepared, the damages will be minimized.

The professionals at SERVPRO of South Cobb want all property owners to know that disaster recovery planning is essential. We have witnessed businesses with the most intense fire/water disasters go back to a normal functioning business in less time than other businesses that did not plan.

The following blog post is intended for commercial property owners, but residential property owners will also find it useful. We will discuss why having a disaster recovery plan is essential and what SERVPRO's free disaster recovery plan includes. So, without further ado, let's get started!

Why is a disaster recovery plan essential?

Before we start describing why having a disaster recovery plan is essential, we must first define disaster recovery. Disaster recovery is the process of restoring the property and a property's operations after a disaster. For property owners, they need to have a disaster recovery plan to know what steps to take after a disaster happens to get their property and operations back to normal.

The best disaster recovery plans will include information to ensure all occupants are safe, as well as protect your property from severe damages caused by mother nature's wrath.

What is included in a disaster recovery plan?

The professionals at SERVPRO of South Cobb offer free disaster recovery planning for any interested property owner. We call our branded disaster recovery plans Emergency Ready Profiles. The following is included in every disaster recovery plan that a SERVPRO professional will put together:

1) An actionable step-by-step checklist of what to do during a fire or water emergency. The checklist will ensure that every step is complete while prioritizing safety.

2) The ways to stay alert and be informed of an upcoming disaster. For example, when there is a severe weather alert, the property owner will want to listen to the local weather reports to take the necessary precautions to minimize damages.

3) A list of essential employees and emergency contacts. The list of essential employees for the property and the emergency contacts will ensure that everyone is in the loop on the disaster damages.

4) Utility contacts and locations of emergency shut-off switches/valves. Having a list of the utility contacts will ensure that all problems are quickly solved. You will also want diagrams and locations of emergency shut-off switches and valves so anyone can quickly shut off any type of leak.

5) A property overview with blueprints and pictures. The right disaster recovery plan will include all blueprints with pictures. The blueprints and pictures will help service crews navigate the property.

6) Building access for service and during an emergency. Knowing a precise location for the emergency service crews to enter and exit the building will ensure that the property is mitigated as quickly and efficiently as possible.

Wrapping up

We hope you enjoyed our guide on disaster recovery planning and now know the importance of having a disaster recovery plan before a disaster strikes. Disaster planning is necessary, and the professionals at SERVPRO of South Cobb can help develop a customized plan so you are prepared before disaster strikes!

Here at SERVPRO of South Cobb, we know that developing a disaster recovery plan will minimize the damages done by disasters when they strike. 

Remember that the professionals at SERVPRO of South Cobb offer a free disaster recovery planning service and are available 24/7 for emergency services. In addition, our disaster recovery plans are stored online to allow for easy accessibility during a disaster. Please contact us today regarding any questions on how we can help your property stay safe from water and fire damage.

The Reality of Appliance Fires: What to Do and How to Stay Safe

9/8/2021 (Permalink)

A toaster that caught on fire in an Atlanta home Contact the professionals at SERVPRO today for fire restoration services!

Appliance fires account for many home and business fires a year.

The use of household appliances is a regular part of most people's daily lives and plays an essential role in our day-to-day routines. Look around; you can find appliances in your home, office, and other buildings that you visit regularly.

Since appliances are regularly used, the professionals at SERVPRO of South Cobb have received numerous calls from property owners that have property damage after one of their appliances malfunctions and catches fire. The most common appliances we have seen malfunction are ovens, stoves, microwaves, toaster ovens, dishwashers, and clothes dryers.

We created the following blog post for a property owner who currently has appliance fire damage and is looking for fire restoration services. We understand that appliance fires can be hazardous and challenging to navigate for those involved. Read on to learn what to do and what not to do during an appliance fire situation, so you know how to stay safe!

How to avoid appliance fire damage

Appliance fires are more common than you might think. Appliances fires account for many home structure fires - and the number one appliance to cause fire damage is a stove or oven. As professionals who have seen appliance fire damage firsthand, we know many structural damages will occur during a property fire.

No matter what type of appliances you have in your home, it's essential that you're aware of the risks they pose - and how to avoid appliance fire damage altogether.

The number one reason that appliance fires occur is commonly due to an appliance being faulty or outdated. The best way to ensure that an appliance fire does not happen to your property is by checking the date of the appliance and ensuring that your appliances are properly maintained. Avoid using appliances in properties that have not been updated or serviced in at least ten years because the older an appliance is, the more likely an appliance fire will start.

What to do when there is an appliance fire? 

An appliance fire will come without warning. If you find yourself with an appliance on fire, it's essential not to use water to put it out; avoid using water because water conducts electricity, and the use of water increases the probability of electrocution.

The best way to put out an appliance fire is to unplug the appliance and then use a fire extinguisher. If there is no fire extinguisher present, you should use a chemical compound that will not conduct electricity. The two best chemical compounds suited for extinguishing an appliance fire are baking soda or salt.

After the fire is put out and cleared by the local fire department, you will want to contact a professional fire restoration company, like SERVPRO, which can help mitigate the damage done to the property. In addition, the right restoration company will work with your property's insurance company to ensure that you are compensated correctly for the damages.  

Wrapping up

We hope you enjoyed learning about appliance fires and the best ways to extinguish them. Appliance fires can occur at any time without notice, so always be proactive when preventing an appliance fire incident from happening in the first place.

Please remember to never use water in the case that you do have an appliance fire! As you can see, the SERVPRO fire restoration professionals always prioritize the safety of those who reside at a property damaged by fire first.

SERVPRO of South Cobb is available 24/7, 365 days a year, for any size fire damage emergency. Please contact us today if you have any further questions regarding appliance fire damage or need emergency assistance.

Pre Mitigation Documentation: 3 Best Ways to Track Property Damages

8/25/2021 (Permalink)

Restoration professional perform pre mitigation documentation Contact the professionals at SERVPRO for the best restoration services in Georgia!

Pre mitigation documentation will speed up the claims process and ensure the property is put back together in record time!

The professionals at SERVPRO of South Cobb have handled it all when it comes to property damage claims. Our IICRC certified firm specializes in fire/water/mold restoration and has found that the number one way to help the property owners we serve is to start with pre mitigation documentation.

In the following blog post, we will define what pre mitigation documentation is, the best three ways to document damages from a disaster, and what software we prefer to use for the pre mitigation documentation process.

What is pre mitigation documentation?

Pre mitigation documentation is the process of documenting damages to a property before mitigation efforts are started. Pre mitigation documentation is one of the most important steps in the restoration process because it helps prove liability, saves time and money on litigation, and helps speed up the claims process.

Pre mitigation documentation is an effective way to track what needs to be done for your home or business property to return to its original state. Pre mitigation documentation also gives a property owner peace of mind knowing that all damages have been tracked by the professionals handling the damage cleanup and restoration process.

Who is responsible for pre-mitigation documentation?

When it comes to pre mitigation documentation, we believe that both the property owner and restoration professionals should prioritize the pre mitigation documentation process. The professionals at SERVPRO of South Cobb will always document the damages done to a property before performing any services.

A property owner should prioritize pre mitigation documentation to ensure that all records align with what the restoration professionals and the insurance company have agreed upon.

Pre mitigation documentation helps create a plan.

When it comes to property restoration, certified restoration professionals understand that no property damage is alike. Therefore, every disaster restoration job needs to start with a plan that starts with pre mitigation documentation followed by restoration services. Documenting the damages done to the property will help the restoration professionals scope the work needed to be done. 

Three ways to track pre mitigation damages

As we have already mentioned, pre mitigation documentation will occur before any restoration cleanup begins. We have found the following three ways best for pre mitigation documentation:

  1. Notes: Notes allow for written documentation of damages and are an essential pre mitigation documentation method, as pictures may miss things or not show certain aspects that notes will convey.
  2. Pictures and Videos: Pictures and videos offer a visual representation of what damages occurred to the property.
  3. Spreadsheets: Part of the pre mitigation documentation needs to include an itemization on a spreadsheet so that all parties know what was damaged in the disaster. You can either use a spreadsheet or XactContents by Xactware.

The best pre mitigation documentation software

The disaster restoration professionals at SERVPRO of South Cobb rely on Matterport scans to ensure that the pre- mitigation documentation happens quickly and thoroughly. Matterport provides a three-dimensional camera scan that creates a realistic image for the viewer. Insurance adjusters and estimators love Matterport scans because they can see the restoration damages from various viewpoints without going on-site.

Wrapping up

We hope you enjoyed learning about the importance of pre mitigation documentation. Pre mitigation documentation has proven to help the property damage claims process.

Please contact us today if you require emergency disaster restoration services throughout the greater Atlanta region. Our highly trained professionals are available 24/7, 365 days a year, for any questions or concerns.

SERVPRO of South Cobb prioritizes customer services above anything else; when you call us, you will receive a team of professionals who treat your property like their own.

Appliance Leak: Top 5 Appliances that Cause Water Damage

8/11/2021 (Permalink)

dishwasher appliance leak in an Austell kitchen Contact the water damage restorers at SERVPRO today!

An appliance leak can cause serious issues for homeowners.

If you are reading this, there is a very good chance that you have recently experienced appliance leak damage to your property. The professionals at SERVPRO of South Cobb have first-hand mitigated and restored major water damages caused by appliance leaks.

If you suspect an appliance leak has caused your property's water damage, then it is important to know what appliance is responsible. In this blog post, we will be discussing appliance leaks and the five most common appliances that cause water damage.

Real-world scenario

In the past, the team at SERVPRO of South Cobb has received calls for water restoration services after a homeowner finds that their property has water damage from an appliance leak. The most common culprit of these water damages is a leaking refrigerator. A refrigerator leak may cause damage to the kitchen and basement flooding

When water damage is left to sit for a long period, our professionals will commonly find mold damage throughout the property. Fortunately, when a customer chooses to call us for services, we quickly dry out their property and rebuild. In the end, a homeowner will receive a new dream kitchen remodel and a property that was free of mold damage.

Which appliances are at the greatest risk for leaking?

The most common cause of an appliance leak is the result of age or overuse. But, as well, an appliance leak can occur when the appliance's water supply line is incorrectly installed.

How to avoid appliance leaks?

Appliance leaks are preventable through regular maintenance and subsequent repair of any damage that may have occurred to the appliance. If you believe that your appliance is malfunctioning, then it is best to shut off the power to the appliance and call the manufacturer of the appliance for repairs.

The top 5 appliances that cause water damage

As you have already learned, an appliance leak can lead to costly repairs and even major damages like mold infestation when not addressed quickly. The following list includes the top five appliances that the SERVPRO professionals have found to cause water damage:

  1. Dishwasher leaks
  2. Refrigerator leaks
  3. Washing machine leaks
  4. Air conditioner leaks
  5. Water fountain leaks

What to do when you find an appliance leak?

No matter the size of the appliance leak, you will want to contact a reputable appliance repair company to come out and take a look at the malfunctioning appliance.

The appliance repair company will first try and determine the cause of the leak. Once they've identified what's wrong with the malfunctioning appliance, they can give you an estimate for how much repairs are going to cost.

If severe damages are done to the property from the leaking appliance, you will want to contact a water damage restoration company.

Why call SERVPRO?

When a property has water damage caused by an appliance leak, you will want to call the professionals at SERVPRO of South Cobb as soon as possible. SERVPRO of South Cobb is a highly reputable water restoration company located in Austell, Georgia.

When you choose to call SERVPRO for disaster restoration services, you will receive a team of IICRC certified professionals with experience handling any size of water damage. We take pride in our ability to deliver fast services without compromising quality.

SERVPRO of South Cobb is fully equipped with advanced water extraction equipment, air scrubbers, and dehumidifiers to ensure a property dried out in the fastest amount of time possible.

Please contact us today for any further questions on how we can help you restore your appliance leak "Like it never even happened."

4 Step Guide to Minimizing Water Damage Caused by Sprinkler Systems

7/28/2021 (Permalink)

New sprinkler system heads for a Smyrna commercial property Contact the fast responders at SERVPRO today!

Sprinkler systems can malfunction and disperse gallons of water in a commercial property.

We have all seen sprinkler systems before, but how often do we think about the water damage that sprinklers may cause? Sprinkler systems are a great way to keep a property safe when a fire breaks out. However, a sprinkler system can cause water damage when they malfunction from a false alert. 

The following blog post is for a commercial property owner or property manager whose property has recently been affected by water damage due to a malfunctioning sprinkler system. We will discuss four steps you can take to minimize the water damage caused by sprinklers to get your property back in operation quickly.

Case study of water damage left after a sprinkler system malfunction

In the fall of 2020, the professionals at SERVPRO of South Cobb received a call from a property manager who manages an apartment complex in Smyrna, Georgia. During the initial call, they let us know that their property has been damaged by a malfunctioning sprinkler system and needed us to perform commercial water damage restoration services

Within an hour after our call, we had a crew at their property ready to respond. The majority of the damages that our professionals found were damaged drywall and flooring. Unfortunately, the property also had a few water-damaged oriental rugs and computers. The property manager was happy to find out that we offer oriental rug cleaning and can potentially restore electronics damaged by water. 

Due to our extensive drying techniques, the property was dry within five days, allowing us to move forward with the reconstruction portion of the project. Within two weeks, the property was fully operational, "Like it Never Even Happened." 

How water sprinkler systems are designed

Commercial sprinkler systems are an important part of any property. A commercial sprinkler system consists of multiple sprinkler heads that release water to extinguish fires. In most cases, the water that gets released from the commercial sprinkler system has sat for an extended period and will appear as a grayish-black color.

The good thing about commercial sprinkler systems is that not all sprinklers within the system will be released at once because only the sprinklers in the direct area that trigger the water release will be affected. 

4 steps to minimize sprinkler system water damage

A property owner will want to act quickly when gallons of water are released inside their commercial property. The following steps are designed to minimize sprinkler system water damage.

Step One: Immediately turn off the water supply line of the sprinkler system. Ask the building engineer or reference the property's blueprints if you are not sure of the whereabouts of the location of the sprinkler system shut-off valve. 

Step Two: Contact your sprinkler repair company. The sprinkler repair company will be able to assess where in their network of pipes or valves are responsible for releasing water. 

Step Three: Contact your insurance provider to start the claims process. When calling your insurance provider, make sure you have documented proof of the damages that occurred to the property. Your insurance adjuster may ask for video or pictures to show all that was damaged. 

Step Four: Contact a reliable commercial water restoration company. When choosing the restoration company you want to work with, you need to make sure that they are an IICRC certified firm and have the personnel to handle any size water damage disaster. The right restoration company will respond quickly and start extracting the excess water in the property. 

Wrapping up 

We hope that this blog post helped you understand the steps needed to minimize water damage caused by a sprinkler system malfunction. When it comes to water damage in Smyrna, Georgia, you can rely on the professionals at SERVPRO of South Cobb for quality restoration services. 

SERVPRO of South Cobb is available 24/7, 365 days a year, so feel free to contact us at any time for any size water damage disaster.

3 Tips for Quickly Repairing Water Damaged Hardwood Floors

7/21/2021 (Permalink)

hardwood floors in a Georgia home SERVPRO offers hardwood floor water damage restoration!

A property with hardwood flooring is never safe from water damage.

Water damage can be a devastating event for any homeowner. Not only does water damage create an unpleasant environment, but it also means that water has damaged your hardwood floors. The good news is there are some simple steps you can take to repair water-damaged hardwood floors and get them looking like new again! In this blog post, we will go over the top 3 tips for quickly repairing water-damaged hardwood floors.

Causes of hardwood floor water damage

It is unfortunate that water damage can happen to anyone and will be very disappointing when it damages beautiful hardwood floors. When excess water gets on your hardwood floors, it will create water stains and possibly warp the wood. Hardwood water restoration is a challenging project that requires special care to save the hardwood flooring from having to be removed.

The most common causes of hardwood flooring water damage will result from pipe bursts or appliance leaks. These water-related problems can be difficult to detect and may not happen right away. It is best to check your water heater, kitchen sink, dishwasher, or any other water source often for leaks!

Hardwood floor drying

In most cases, hardwood will soak up any water and appear dry. To save the hardwood flooring, the best course of action will be to properly place a dehumidifier and fans to remove all excess water. Properly placed fans paired with a dehumidifier will work in conjunction with one another to help move air particles into the air and remove all excess moisture.

The only way to be certain that the hardwood floors are completely dry will be by using a moisture meter. A moisture meter will measure water content in the material. The hardwood will be dry when the moisture reading is below 8%.

The 3 Tips for quick hardwood floor water repairs

1) Contact your homeowner's insurance company at the first sign of hardwood floor water damage. Quickly contacting your insurance provider will start the claims process so you can get your property back to normal as soon as possible. Your insurance adjuster will likely recommend that you take preloss pictures and videos for documentation purposes during the initial call. An insurance adjuster may also recommend making a spreadsheet that includes a detailed list of all damaged items.

2) Remove salvageable items that are on top of the hardwood wood floors as soon as possible. Anytime water damage strikes, you will want to try to salvage as many items as you can. The best thing you can do is remove all salvageable items to an area of the property that wasn't damaged.

3) Contact a professional water damage restoration company to handle repairs

No matter what the cause of the hardwood floor water damage, it should be handled by water restoration professionals. The IICRC has trained water restoration professionals to adequately dry a property through extensive drying techniques. Water damage restoration should never be attempted as a DIY project; it will likely result in secondary damages.

Hardwood floors with mold damage

Mold will likely develop on and under hardwood surfaces that were wet for too long. When hardwood shows indications of mold, then the best course of action will be to remove the hardwood flooring completely and install new flooring.

Wrapping up

We hope you enjoyed learning about water-damaged hardwood floors. For any water damage in your home, you should consider contacting the water restoration professional at SERVPRO of South Cobb to help.

Our IICRC certified professionals have gone through extensive training to remove all standing water and dry out any remaining moisture with advanced drying techniques.

Contact us today!

3 Must-Know Tips for Siding Storm Damage Repair

7/14/2021 (Permalink)

Siding storm damage to an Atlanta house Contact the SERVPRO storm restoration professionals today!

Thunderstorms, high wind speeds, and hail are a threat to your home's siding. Use the following tips after storm damage occurs.

Has your property experienced siding storm damage recently? If so, then this blog post is for you! In the following post, we will be going over three tips for siding repair to help make the process easier.

Siding storm damage can lead to water damage

Our professionals at SERVPRO of South Cobb are primarily known for their water restoration service in Atlanta and have seen many causes of water damage from siding damage. When your home siding is damaged, it is susceptible to have water enter in and cause water damage to interior insulation and drywall. To avoid unwanted water damage, a homeowner must act fast at the first sign of siding damage to avoid additional issues.

Not only is siding damage susceptible to water, but it also leaves you with an unattractive home. If a storm has damaged your siding and you need repair or replacement, SERVPRO of South Cobb can help! We offer siding restoration services completed by professionals who will make sure the job gets done right!

Siding storm damage can be complicated.

The professionals at SERVPRO of South Cobb understand how complicated it can be to navigate siding damage after a storm passes. When a home has suffered from siding storm damage trying to find and install new siding to match the rest of your home is going to be the biggest challenge. 

3 Tips when handling siding repair

1) Get in contact with your homeowner's insurance company 

Shortly after any siding damage has damaged your home, you should contact your insurance company. They will work with you to determine if your policy covers the storm damage.

If your insurance company does cover the siding storm damage, you may also be happy to find out that your insurance will cover a full siding replacement.

2) Contact a local siding manufacturer

As we mentioned earlier, finding matching siding is going to be the biggest challenge in navigating siding storm damage. To help speed up the restoration process when dealing with siding storm damage, you should contact a local siding manufacturer; they can help match the type of siding installed on your home.

2) Contact siding restoration professionals ASAP 

Contact a reliable restoration company after the siding storm damage has occurred. The right team of restoration professionals will know how to quickly mitigate and restore all exterior damages. They may even offer a temporary fix; for example, the professionals at SERVPRO will put a tarp over all damaged siding to ensure no secondary damages occur.

Secondary damages can include structural damages caused by mold or wood rot. To further protect a home from secondary damages, the restoration professionals may also board up windows or doors damaged during the storm.

The best siding storm damage team in Atlanta

The siding storm damage specialists at SERVPRO of South Cobb are the best in Atlanta for siding repair work and property clean-up after a storm. Our team is dedicated to providing you with the most efficient siding solutions, as well as being sensitive to your budget constraints. We can even help you with your homeowner's insurance claim!

When you choose to hire SERVPRO of South Cobb, you will be granted a team of IICRC certified professionals that have been trained to mitigate any size disaster. SERVPRO of South Cobb is independently owned by Rick Northen, who prioritizes two things:

  1. Customer satisfaction
  2. Quality workmanship

These two attributes are what separates SERVPRO of South Cobb from every other restoration company in Atlanta.

Contact us today for further questions on our siding storm damage company. We are available 24/7, 365 days a year.

#1 Reason To Call Insurance Estimating Pros for Restoration Repairs

7/7/2021 (Permalink)

Insurance estimating professional at SERVPRO Contact the professionals at SERVPRO for an elaborate insurance estimate.

Insurance estimators are professionals who specialize in the process of estimating repairs for an insurance claim. 

The SERVPRO insurance estimators work to determine how much it would take for a company or individual to replace their property after a certain event. Did you know that the property restoration industry is one of the most competitive industries? The professionals at SERVPRO of South Cobb have made themselves invaluable by providing accurate insurance estimates that can be used as evidence during an insurance claim. In this blog post, we will explore the number one reason why you should hire insurance estimating professionals for restoration services!

When to call for professional insurance estimating services?

The best time to call for insurance estimating services is right after a property has undergone a fire/water/mold disaster. Choosing to call a restoration contractor that does not specialize in insurance estimating is a big mistake because they can miss multiple line items that will grant you more money back from your claim. Therefore, when choosing a contractor for a restoration project, you will want to choose a company that understands insurance estimating. 

You want to provide accurate estimates for your insurance company in the case of insurance claims. The number one reason to hire an insurance estimator is to provide an estimate that can also be used as evidence to help support a claim. 

Insurance estimating professionals will be there to support you if your insurance company denies a request. Insurance claim specialists will deny a line item in some instances because they don't want to cover certain costs. Insurance estimating professionals will have the proof and the knowledge to back up why the cost of repairs is estimated the way it was. 

Professional insurance estimating software 

Insurance estimating professionals across the United States can agree that Xactimate by Xactware is the best insurance estimating software available. The professionals at SERVPRO have relied on Xactimate for insurance estimating for many years. It is a simple insurance estimating software that will create an estimate with real-time pricing and other essential data, such as the cost to remove debris or replace carpeting.

Xactimate offers desktop and online versions as well as various apps making it easy to generate estimates quickly and on the go. For example, the insurance estimators at SERVPRO often use the online version of Xactimate to calculate costs without needing access to their office computer. 

Xactimate integrates with other tools like Matterport and Eagleview to allow for the ease of generating quotes. Matterport is a type of software that takes 3D scans of a property. The 3D scan will be kept in the Xactimate file and will be used by the insurance estimating professional as a reference point.

Eagleview is another piece of software that integrates with Xactimate. Eagleview is commonly used when a property has roof damages and needs restoration services. 

Insurance estimating training 

If you have read this blog post this far, it is possible that you are interested in insurance estimating. For further information and training, you should contact a representative at Xactware. Currently, there are multiple Xactimate training courses available online. If you can not afford Xactimate training, there are also youtube resources online to further your education. 

Contact SERVPRO for insurance estimates 

Countless customers have called SERVPRO of South Cobb throughout the greater Atlanta area when looking for disaster recovery. When you contact SERVPRO for a restoration project, you will be granted a team of professionals that pride themselves on providing fast, quality services. 

SERVPRO of South Cobb has multiple designated insurance estimators that have gone through extensive training by Xactware. Contact us today for more information on how we can help you get your home insurance claim quickly processed.

3 Essential Calls When A Leak Causes Damages to Your Neighbors Unit

6/23/2021 (Permalink)

Leak that caused damages to multiple units Contact the commercial water restoration team at SERVPRO!

It is all too common to see a multi-tenant complex with water damage caused by a single unit.

You may be reading this blog post because you are currently in a situation where your Atlanta apartment is the one that has caused water damage to neighboring units and is now curious to know what the best course of action is to proceed. In this blog post, we will be answering common questions we receive during a multi-unit water damage situation and the 3 most important phone calls to make.

The three calls to make

Commercial water damage can cause thousands of dollars worth of damages. During any size commercial water damage, there are three points of contact that need to be reached out to ASAP:

  1. Property management/Landlord
  2. Renters insurance company
  3. Restoration Company

Call your property management company when there is water damage.

A commercial property owner needs to be the first to know when water damage happens at their property. They may have close connections with a preferred restoration company for water mitigation services and a contact to proceed with an investigation. 

The property management company should first focus on doing what we call "damage control." Damage control will start with the building engineer at the property; they will start shutting off the main power and any water supply that contributed to the leak.

It is important to have your property management company's number saved in an area that is easily accessible for when a disaster strikes. Now would be a good time to find out who your property management company is if you are not sure. 

Call your renter's insurance company when there is water damage

When a leak causes water damage to your unit and your neighbors unit, call your renters insurance immediately to let them know what happened. You will likely be liable for the water damage if the leak was caused in your unit.

It will be good to get video and photo proof of the damage caused to your unit and the surrounding units to make the insurance claim process easier. As well, you should speak to all tenants affected by the water damage to keep them in the loop.

Call a reliable restoration company

When water damage strikes, you need to have an IICRC certified team on call that you know will treat your property as if it were their own. The first thing you need to do when searching for the right restoration company is to look at what past customers are saying about their experience. Google reviews will be a great place to check for past customer experiences.

The most nationally recognized restoration company that customers can always count on is SERVPRO. SERVPRO has been providing restoration services to the greater Atlanta since 1967. Each franchise is independently owned and operated but corporate gives extensive training to ensure consistency.

Once the restoration company you choose arrives on-site, they will start by extracting as much of the standing water that is present. The entire commercial restoration process will depend on the amount of damage present to the multiple units.

Minimize future commercial water damage with a SERVPRO ERP

SERVPRO of South Cobb offers a free service called an Emergency Readiness Plan (ERP) for all residential and commercial properties throughout the greater Atlanta area. An ERP is designed to minimize property damage by planning for when damage strikes. The uniquely designed ERP will indicate emergency shut-off valves and the most important numbers for a property owner to call in the middle of a disaster.

Contact us today for a free ERP or if you are currently in a water damage situation that has also affected a neighbor's unit!

Attic Fire: 3 Tips to Protect Your Attic From Fire Damage

6/9/2021 (Permalink)

Attic fire in Atlanta being put out by firefighter Call the professionals at SERVPRO after an attic fire is put out!

An attic fire can happen to any homeowner!

The U.S. Fire Administration estimates 10,000 residential building attic fires are reported to U.S. fire departments each year. However, even though this number seems low, an attic fire will still leave any property owner with severe destruction. 

Attics are an easy place for fires to spread due to excess insulation that is commonly stored in attic space. During an attic fire, insulation will act as kindling, causing the fire to quickly spread throughout the attic space.

The professionals at SERVPRO have restored many homes after a quick-burning attic fire. Whenever they go to a fire damage job scene, they have to note what the cause of the fire damage loss was. In this blog post, we will go over three of the top causes of attic fires and tips to protect an attic from a fire.

The best way to protect a home from fire damage

The number one best way to protect against severe attic fire damage is to have one of the two types of smoke alarms in your home (ideally in each room). Smoke alarms are the best early warning system for detecting smoke from a fire before it becomes too intense to escape safely.

If you don't already have them installed, we recommend taking steps today to install working alarms on every floor of your home. If you do have them installed, you should test to see if they are still working and change the batteries if necessary.

What is a home attic?

An attic is an unfinished space in a house, often used for storage or as living quarters. Attics are usually located under the roof and have sloped ceilings with little to no natural light coming through them.

Three causes of attic fires with prevention tips

1) Electrical wiring: Wiring in attics often lacks sufficient insulation. Wiring with poor insulation is more likely to fail or short-circuit in high temperatures. When an electrical wire short circuits, it will produce sparks, igniting the insulation or any other nearby combustible materials.

Attic fire prevention tip: Ensure your attic wiring is inspected by a licensed professional annually for wear and tear. It is best to get any needed repairs taken care of ASAP to prevent unwanted electrical fires in the attic.

2) HVAC systems: HVAC systems can cause attic fire damage when debris and dust begin to build up in the HVAC ducts. Any debris can be ignited by the furnace or air conditioner fan, then cause a fire in the attic.

Attic fire prevention tip: Professionally clean out your HVAC ducts regularly to ensure there isn't any build-up of combustible materials.

3) Lightning strike: A lightning strike can cause an attic fire when the roof of a home is directly struck by lightning. A lightning strike can also damage any wiring in the attic.

Attic fire prevention tip: Verify your roof has an adequate grounding system for protection against lightning strikes and other power surges that could cause an attic fire. 

Final thoughts

We hope you enjoyed learning about the top three causes of attic fires and tips to protect against them. If you are a homeowner, it is essential to ensure that the attic space is regularly cleaned out and free from any potentially flammable materials such as excess insulation, clothing, or boxes that could catch fire.

If you are in a situation and your attic is on fire, you need to immediately call 911 before calling the professionals at SERVPRO of South Cobb. In any fire damage situation, your safety should be the priority. You can trust the SERVPRO professionals when it comes to restoring your property to its original state.

Our team of IICRC certified professionals are on call 24-hours a day for emergency water/fire/mold damage restoration services for residential and commercial properties! Contact us today for more information about our disaster response services near you!